Jorge Longoria
Spring,TX
Summary
Versatile department manager recognized for providing exceptional leadership and guidance to employees. Responsible and dependable professional with several years of comprehensive experience overseeing staff, conducting training and implementing strategies. Familiar with successful training methodologies and industry developments.
Overview
8
8
years of professional experience
Work History
Lumber & Building Materials Department Supervisor
Lowe's
Spring, TX
08.2024 - Current
- Ensured inventory precision through regular stock-on-hand counts.
- Handled retail transactions efficiently using Point of Sale software.
- Encouraged team unity through an inclusive and positive workplace culture.
- Monitored department operations to ensure productivity standards were met.
- Trained, managed and motivated employees to promote professional skill development.
- Trained and mentored new associates on department policies and procedures.
- Followed safety protocols and company processes and procedures.
- Provided coaching and mentoring support to team members.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Flooring - Decor Department Supervisor
Lowe's
Spring, TX
11.2023 - 08.2024
- Monitored and reported on departmental performance metrics, adjusting strategies as necessary.
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Resolved customer complaints in a timely manner.
- Analyzed competitors and market trends to identify opportunities for growth and differentiation.
- Supervised, trained, and developed team members, enhancing their performance and professional growth.
- Monitored inventory levels, ensuring optimal stock and minimizing waste.
- Used Point of Sale register system to complete transactions.
Flooring Sales Specialist
Lowe's
Houston, TX
11.2020 - 11.2023
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Followed up with existing customers via phone calls or emails about upcoming promotions or discounts.
- Developed sales strategies to increase store revenues and profitability.
- Tracked sales targets and performance metrics, implementing strategies to achieve and exceed goals.
- Prepared quotes for customers based on measurements taken from job sites or blueprints provided by contractors.
- Assisted customers in selecting flooring products that best met their needs and budget constraints.
- Trained new employees on product knowledge, sales techniques, and customer service standards.
- Offered information about pricing, payment and delivery options.
Operations Manager
Floor & Decor
Houston, TX
12.2016 - 11.2020
- Developed and implemented operational procedures to ensure quality standards are met.
- Enforced federal, state, local and company rules for safety and operations.
- Analyzed and controlled materials, supplies and equipment operational expenses.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Responded to information requests from superiors, providing specific documentation.
Education
Some College (No Degree) -
Lone Star College
Houston, TXSkills
- Stock management
- Process and procedure development
- POS systems operations
- Growth planning
- Inventory management
- Employee engagement
- CCTV camera monitoring
Affiliations
- Softball Player
- Outdoor Grilling
- Collector
- Handyman
Accomplishments
- Top revenue producer for the month of June 2024 for roofing install job.
- Recognition of Collaborative 2024.
Languages
Spanish
Professional
Timeline
Lumber & Building Materials Department Supervisor
Lowe's
08.2024 - Current
Flooring - Decor Department Supervisor
Lowe's
11.2023 - 08.2024
Flooring Sales Specialist
Lowe's
11.2020 - 11.2023
Operations Manager
Floor & Decor
12.2016 - 11.2020
Some College (No Degree) -
Lone Star College