Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Monitored CCTV cameras and alarm systems for security breaches.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Medical Facility Security Officer
Dignity Health California Hospital Medical Center
07.2023 - 11.2023
Responded promptly and effectively to calls for assistance, including incidents involving violent or unruly individuals, crimes in progress, and emergencies, ensuring safety of staff, patients, and visitors
Conducted thorough patrols of facility premises, monitoring security alarms and promptly dispatching officers to locations as needed
Maintained detailed daily log of activities and ensure accurate recording of events, utilizing knowledge of hospital campus layout to dispatch security officers efficiently
Managed access control systems, keys, surveillance cameras, and command center operations, ensuring effective security measures are in place
Possessed knowledge of 10-codes and guidelines governing security operations, collaborating closely with local law enforcement and medical staff
Conducted training sessions for new security personnel to facilitate compliance with security protocols
Security Site Supervisor
Redbull Headquarters, Allied Universal
10.2022 - 06.2023
Acted as liaison between customers, operation managers and security officers
Supervised site staff of 3 guards and provide coaching, recognition and discipline within approved empowerment range
Administered site safety programs outlining site-specific hazards for security officers including vehicle / driving safety as appropriate to corporate procedures
Developed first incentive performance plan which motivated staff and resulted in fewer errors
Supervisor Security Officer
Pacific Oaks College, Allied Universal
11.2021 - 10.2022
Responded to potentially unsafe and dangerous situations and recommended relevant course of action
Provided specialized security for and monitored access to limited and restricted access areas such as inventory areas, network equipment areas, and employee files and confidential records
Conducted regular walk-throughs and security inspections for assigned facilities
Maintained proper paperwork to provide incident records