JORGE LUCENA
Daytona Beach,FL
Summary
Results-driven professional with a robust background in client relationship management and operations, complemented by leadership experience in the U.S. Marine Corps. Skilled in communication and problem-solving in fast-paced settings, with a proven track record in enhancing client satisfaction and retention. Adept at remote collaboration and task coordination, consistently delivering high-quality service.
Overview
10
10
years of professional experience
1
1
Certification
Work History
AAV Operator
U.S. Marine Corps
Jacksonville, Florida
01.2023 - Current
- Led teams with military precision to enhance mission success and achieve objectives.
- Utilized leadership to strengthen teamwork, ensuring successful mission completion.
- Developed problem-solving skills through operations and drills, improving response strategies.
- Conducted equipment maintenance to guarantee operational readiness.
- Collaborated on complex logistical operations for seamless execution.
- Assisted in training junior personnel on safety standards and equipment operation.
- Ensured timely logistics execution consistently meeting mission deadlines.
Realtor®
LPT Realty
Daytona Beach, Florida
01.2020 - Current
- Facilitated seamless real estate transactions, improving client experiences in buying, selling, and leasing.
- Negotiated contracts and pricing to secure favorable outcomes for clients.
- Coordinated communication among clients, lenders, inspectors, and title companies for timely closings.
- Conducted market research and property analysis to establish competitive pricing strategies.
- Built and maintained strong client relationships, resulting in repeat business and referrals.
- Facilitated property showings for prospective buyers to enhance engagement.
- Developed effective marketing materials to promote listings successfully.
- Negotiated purchase agreements between buyers and sellers to finalize deals.
Personal Trainer
Self-Employed
Daytona Beach, Florida
05.2016 - Current
- Developed and managed fitness coaching platform offering tailored workout and nutrition plans.
- Delivered virtual coaching and support, ensuring consistent communication for client progress.
- Oversaw client onboarding, scheduling, and progress tracking via digital platform.
- Created customized programs based on client goals, performance data, and feedback.
- Established strong client relationships, achieving high retention rates and referrals.
- Managed business operations, including customer service and program delivery.
Education
Associate of Science -
Instituto Diocesano Barquisimeto, Monseñor Aguedo Felipe Alvarado
Barquisimeto, Venezuela01-2016
Strengths And Expertise
- Sales, Negotiation & Lead Generation
- Customer Support & Issue Resolution
- Administrative Support & Scheduling
- Operations & Process Coordination
- Market Research & Data Analysis
- Communication & Remote Collaboration
- Problem Solving & Time Management
Tools & Platforms
- CRM Systems (Lofty / Chime CRM)
- Email Marketing (Mailchimp)
- Google Workspace (Docs, Sheets, Gmail)
- Microsoft Office (Word, Excel)
- Zoom / Virtual Communication Tools
Certification
- ISSA Certified Personal Trainer
- Licensed Real Estate Agent
- CPR & AED Certified (Adults, Children, and Infants)
- Military Leadership & Team Building Training
- Nutrition & Wellness Certification
Websites
Languages
- English, Fluent
- Spanish, Native
Accomplishments
- Top Performer in Client Retention — Maintained high client satisfaction and repeat business through personalized service
- Sales Achievement — Successfully closed multiple real estate transactions while building a strong referral-based client base
- World Champion — Musclemania Junior (Natural Bodybuilding)
- Leadership Recognition — Demonstrated leadership and teamwork in U.S. Marine Corps training and operations
- 5x NPC Competition Winner — Consistent top placements in competitive bodybuilding
Timeline
AAV Operator
U.S. Marine Corps
01.2023 - Current
Realtor®
LPT Realty
01.2020 - Current
Personal Trainer
Self-Employed
05.2016 - Current
Associate of Science -
Instituto Diocesano Barquisimeto, Monseñor Aguedo Felipe Alvarado