JORGE MALO-FASANI
Sunrise
Summary
Dynamic and reliable professional with experience at UPS, excelling in record-keeping and customer service. Proven leadership and organizational skills foster teamwork and enhance efficiency. Adept at problem-solving and multitasking, with a strong work ethic that drives goal achievement and ensures public safety in all operations. CPR certified for added assurance. Helpful in fostering positive and engaging environment, leveraging patience and empathy to support and motivate others. Skilled in collaborating with diverse individuals, ensuring smooth operations and effective communication as Athletics Student Worker.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Athletics Student Worker
Lynn university
Boca Raton, FL
10.2024 - Current
- Assisted with setup and breakdown of athletic facilities, exhibiting strong attention to detail.
- Managed inventory of equipment and supplies used by athletics teams, showing proficiency in record keeping.
- Operated machines to clean, smooth and prepare ice surfaces of rinks for activities, such as skating, hockey and curling.
- Scheduled use of recreation facilities, such as golf courses, tennis courts, bowling alleys, and softball diamonds.
Postal Worker
Sunrise, FL
01.2023 - 05.2023
- Maintained detailed records of outgoing and incoming mail.
- Performed data entry into the postal system database in order to track all packages sent out for delivery.
- Organized storage areas by categorizing items according to size or type of package being shipped.
- Complied with all safety regulations when handling hazardous materials such as flammable liquids.
- Followed strict security protocols when handling confidential documents or sensitive material.
- Processed and sorted mail for delivery to customers in a timely manner.
- Utilized problem-solving skills to resolve conflicts between customers regarding their deliveries.
- Operated automated sorting equipment to sort large volumes of mail quickly and accurately.
- Handled cash payments, credit card transactions, and money orders accurately.
- Monitored inventory levels of supplies needed for daily operations such as stamps, envelopes, boxes.
- Inspected all incoming mail for proper postage before processing it for delivery.
- Provided excellent customer service while assisting with postage information and other inquiries.
- Assisted in training new employees on how to properly perform their duties as a Postal Worker.
Sandwich Artist
Plantation, FL
04.2022 - 08.2022
- Handled cash and credit card transactions and handed back correct change.
- Greeted customers in a professional and friendly manner.
- Displayed strong organizational skills by stocking food items, restocking supplies, and cleaning equipment regularly.
- Operated store registers and calculated cash drawer totals.
- Developed excellent customer service skills, including building relationships with customers and providing efficient solutions to their needs.
- Maintained a clean and organized workspace while preparing sandwiches in accordance with health codes.
- Proficiently used cash registers to accurately process orders and manage money transactions.
- Followed food safety standards for sanitization and storage of food.
Camp Counselor
Premier Martial Arts
Weston, FL
05.2021 - 08.2021
- Utilized patience and understanding when dealing with challenging behavior from campers.
- Showed leadership skills by motivating campers to participate in team building activities.
- Displayed enthusiasm and commitment towards providing a fun learning experience for the kids.
- Created engaging activities for the kids with relation to learning subjects of the day.
- Managed multiple tasks simultaneously while supervising large groups of children.
- Created an inclusive environment for all campers regardless of age, gender or race.
Volunteer
The Potter’s House
Canal Point, FL
01.2017 - 04.2017
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Summer Camp Volunteer
Premier Martial Arts
Weston, FL
05.2021 - 08.2021
- Assisted in organizing daily camp activities for children, ensuring engagement and safety.
- Facilitated martial arts training sessions, promoting discipline and teamwork among participants.
- Mentored younger volunteers, enhancing their skills and confidence in managing camp operations.
- Developed age-appropriate lesson plans to support skill development and growth in students.
- Coordinated with staff to maintain a positive camp environment, addressing any issues promptly.
Education
High School Diploma -
American Heritage High-school
Plantation, FL05.2024
Bachelor of Science (B.S.) - Forensic Psychology
Lynn University
Boca Raton, FLSkills
- Decision-making
- POS systems
- Task prioritization
- File organization
- Patient interaction
- Customer assistance
- Leadership qualities
- Facility management
- Food preparation
- Food & beverage industry
- Attention to detail
- Flexibility
- Physical stamina
- Multitasking
- Relationship building
- Food safety
- Customer communication
- Risk assessment
- Basic math
- Goal setting and achievement
- Writing skills
- Clean workspace maintenance
- Problem-solving
- Cash handling
- Computer operation
- Guest relations
- First aid and CPR certification
- Order taking
- Restaurant experience
- Goal setting
- Ticket collection
- Supervisory skills
- Customer service
- Reliability
- Team collaboration
- Adaptability
- Positive attitude
- CPR certified
- Appointment scheduling
- Pet care
- Strong work ethic
- Employee training
- Collaboration with sales
- Greeting customers
- Teamwork
- Problem-solving abilities
- Excellent communication
- Safety monitoring
- Physical strength
- Self motivation
- Retail sales transactions
- Time management
- Computer skills
- Phone inquiries
- Coaching and mentoring
- Professionalism
- Maintaining an organized workspace
- Public safety
- Security monitoring
- Phone etiquette
- Client interaction via phone calls
- Processing cash transactions
- Organizational skills
- Teamwork and collaboration
Certification
- Driver's License
- CPR Certification
- First Aid Certification
Personal Information
Driving License: Driver's License
Languages
English
Native or Bilingual
Timeline
Athletics Student Worker
Lynn university
10.2024 - Current
Postal Worker
01.2023 - 05.2023
Sandwich Artist
04.2022 - 08.2022
Summer Camp Volunteer
Premier Martial Arts
05.2021 - 08.2021
Camp Counselor
Premier Martial Arts
05.2021 - 08.2021
Volunteer
The Potter’s House
01.2017 - 04.2017
Bachelor of Science (B.S.) - Forensic Psychology
Lynn University
High School Diploma -
American Heritage High-school