Jorge Martinez
Scottsdale,Arizona
Summary
At Oakwood University, under the supervision of an excellent mentor Dean Hill, I excelled as a Dormitory Resident Assistant, enhancing resident satisfaction through effective conflict resolution and fostering a safe, inclusive environment. My bilingual ability and critical thinking skills played a key role in connecting residents with academic resources, significantly contributing to a supportive living and learning community.
Friendly and approachable, with strong interpersonal and communication skills. Understands importance of community-building and conflict resolution, bringing organizational and leadership abilities. Committed to fostering positive living environment and promoting student engagement.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Dormitory Resident Assistant
Oakwood University, Dean Hill
08.2022 - Current
- Improved resident satisfaction by addressing concerns promptly and effectively.
- Fostered a safe and inclusive living environment for all residents through conflict resolution and mediation.
- Ensured timely completion of administrative tasks, such as incident reports and room inventory forms.
- Developed strong relationships with residents through active listening skills and empathetic responses to personal concerns or issues that arose throughout the semester.
- Upheld university policies within the residence hall, enforcing rules consistently and fairly among all residents.
- Contributed positively to team dynamics among Resident Assistants by sharing ideas, offering support, and collaborating on projects or events when needed.
- Managed crises situations calmly, ensuring the safety and well-being of dormitory residents.
- Promoted academic success by connecting residents with relevant campus resources and study groups.
Education
Bachelor of Science - Allied Health
Oakwood University
Huntsville, AL05-2025
Skills
- Critical thinking
- Bilingual
- Active listening
- Relationship building
- First aid and CPR
- Moral conduct
- Teamwork
Certification
- Basic Life Support (BLS) Provider Card - American Heart Association.
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Dormitory Resident Assistant
Oakwood University, Dean Hill
08.2022 - Current
- Basic Life Support (BLS) Provider Card - American Heart Association.
Bachelor of Science - Allied Health
Oakwood University
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