Summary
Overview
Work History
Education
Skills
Languages
Timeline
Top Management Control Profit in 2024
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Jorge Martinez

Jorge Martinez

Doral,Florida

Summary

Dynamic Manager with CVS Health Corporation, recognized for enhancing operational efficiency and compliance management. Expert in team building and coaching.Developed key performance indicators to drive accountability, fostering a culture of excellence and significantly boosting employee morale.

Professional with strong track record in driving sales and operational excellence. Skilled in team leadership, training, and fostering collaborative work environment. Known for adaptability and consistently achieving business goals. Proficient in inventory management, customer service, and strategic planning.

Overview

10
10
years of professional experience

Work History

Operations Manager

CVS HEALTH CORPORATION
01.2016 - 08.2019
  • Streamlined operational workflows to enhance efficiency and reduce delays in service delivery.
  • Led cross-functional teams to implement process improvements, resulting in optimized resource allocation.
  • Developed and monitored key performance indicators to ensure compliance with corporate standards.
  • Coordinated staff training programs focused on enhancing customer service and operational procedures.
  • Supervised operations staff and kept employees compliant with company policies and procedures.

Store Manager District Trainer

CVS HEALTH CORPORATION
01.2019 - 07.2025
  • Led training programs for new store managers, enhancing operational efficiency across multiple locations.
  • Implemented inventory management strategies, reducing stock discrepancies and improving product availability.
  • Mentored and coached staff on best practices in customer service, fostering a culture of excellence.
  • Developed and implemented sales strategies to enhance market penetration and revenue growth.
  • Established key performance indicators to monitor team progress and drive accountability within the department.
  • Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
  • Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
  • Established team priorities, maintained schedules and monitored performance.

Education

Associate of Arts - Business Administration And Management

Miami Dade College
Miami, FL
08-2017

Skills

  • Operational efficiency
  • Compliance management
  • Cash management
  • Team building
  • Coaching
  • Sales training
  • Staff scheduling
  • Sales forecasting
  • Customer service
  • Time management
  • Multitasking
  • Coaching and mentoring
  • Recruitment and hiring

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Store Manager District Trainer

CVS HEALTH CORPORATION
01.2019 - 07.2025

Operations Manager

CVS HEALTH CORPORATION
01.2016 - 08.2019

Associate of Arts - Business Administration And Management

Miami Dade College

Top Management Control Profit in 2024

Recognized as Top Management Control Profit in 2023-2024  

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