Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jorge Martinez Roman

Orlando,FL

Summary

Dynamic Warehouse Lead at AdventHealth with proven supervisory experience and strong logistics coordination skills. Enhanced workflow efficiency through effective team management and training on safety protocols. Committed to customer service excellence, ensuring timely and accurate shipments while maintaining meticulous attention to detail in operations.

Overview

7
7
years of professional experience

Work History

Warehouse Lead

AdventHealth
07.2023 - Current
  • Trained employees on equipment operation and safety protocols.
  • Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
  • Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
  • Followed verbal and written instructions to properly move and ship products.
  • Oversaw daily operations and shipping and handling processes.
  • Supervised warehouse operations by managing employees during shifts.
  • Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.

Package Delivery Driver

Amazon
01.2020 - 03.2023
  • Delivered packages to customer doorsteps and business offices.
  • Utilized GPS to plan delivery routes with focus on efficiency and deadline management.
  • Maintained clean driving record and observed relevant traffic laws to reduce risks.
  • Improved customer satisfaction by ensuring timely and accurate package deliveries.
  • Handled packages with care to prevent damage during transit, ensuring that all items arrived in the same condition as when they were initially picked up.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Loaded truck and properly secured items to prevent damage for deliveries.

Clerk

Amscot Financial
04.2018 - 03.2020
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.

Education

High School Diploma -

Freedom Highschool
Orlando, FL
04-2008

Skills

  • Supervisory experience
  • Time management
  • Customer service
  • Order picking
  • Attention to detail
  • Shipping and receiving
  • Logistics coordination
  • Equipment operation
  • Problem-solving
  • Conflict resolution

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Warehouse Lead

AdventHealth
07.2023 - Current

Package Delivery Driver

Amazon
01.2020 - 03.2023

Clerk

Amscot Financial
04.2018 - 03.2020

High School Diploma -

Freedom Highschool

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Jorge Martinez Roman