Proactive, customer-oriented retail professional with over 20 years of experience in reputable shops. Received corporate awards for delivering outstanding service and have consistently surpassed target KPIs. Strong people skills with proven track record of mentoring and developing talent.
Manage operations, visuals and training of retail division.
Manage sales and payroll budgets, approve visual monthly directives.
Create training tools in sales and business acumen.
Negotiate current and future leasing opportunities.
Work closely with marketing and allocation to determine weekly promotions.
Directly supervised 15 stores, both retail and outlet division in Central Florida area and outskirts.
Fully staffed district which had 7 open positions at the beginning of the year.
Managed and controlled payroll to company standards.
Directly supervised 13 stores and assigned Area Manager with 5 stores.
Helped develop modules for the company's training program in sales leadership and floor engagement.
Successfully recruited top talent for different markets and internally promoted Orlando Store Manager to Area Manager of the Texas market.
Ran realigned districts of both divisions, full price and outlets, with 22 stores.
Exceeded comp sales two year in a row, achieved #1 comp district in 2017.
Trained and promoted 5 managers to General Managers.
Successfully planned and executed two stores opening and two remodels, including an international store in Chile.