Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Volunteer

Jorge Montes

Judicial Court Supervisor (current)
Santa Fe,NM

Summary

Enthusiastic supervisor eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of administrative support requirements and basic bookkeeping and a self-motivator. Motivated to learn, grow and excel in a professional office environment.

Overview

30
30
years of professional experience
10
10
years of post-secondary education

Work History

Judicial Court Supervisor

First Judicial District Court
Santa Fe, NM
12.2011 - 12.2021
  • Processed workflows related to specific areas of court processes.
  • Reviewed presented documents for compliance to standards.
  • Sorted, stamped and filed wide variety of legal and judicial materials.
  • Researched information in archives upon request of public officials or private citizens.
  • Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.
  • Performed routine data entry or document management.
  • Responded to inquiries from general public regarding court appearance, trial dates, judicial procedures and fees.
  • Responded to requests for information from public, other municipalities or state and federal offices.
  • Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
  • Supervised 8 staff members.
  • Trained and mentored new employees with attention to detail.
  • Tracked employee product output on a daily basis.
  • Interacted with 8 judges and their staff on a weekly basis to ensure court filings were handled effectively and efficiently.
  • Prepare correspondence on a weekly basis due to IPRA requests.

Court Clerk Leadworker

First Judicial District Court
Santa Fe, NM
09.2008 - 12.2011
  • Answered inquiries from general public regarding judicial procedures, court appearances and trial dates.
  • Examined legal documents submitted to courts for adherence to laws and court procedures.
  • Answered over 25 telephone calls per hour to take messages and transfer calls to appropriate colleagues.
  • Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
  • Responded to inquiries from general public regarding court appearance, trial dates, judicial procedures and fines.
  • Collected court fees and fines and recorded amounts collected in different systems used by the court: Facs system and Odyssey system.
  • Processed payments for fines and fees, maintained accurate drawers, issued receipts and updated account balances.
  • Supervised 4 employees.
  • Trained and mentored new employees.

Judicial Clerk Specialist II

First Judicial District Court
Santa Fe, NM
10.2004 - 04.2008
  • Worked with different types of customers to understand needs and provide excellent service.
  • Used coordination and planning skills to achieve results according to schedule.
  • Carried out day-day-day duties accurately and efficiently.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Handled 25 calls per hour to address customer inquiries and concerns.
  • Collaborated with immediate supervisor to achieve daily mandate.
  • Exceeded goals through effective task prioritization and great work ethic.

Administrative Assistant III

Office Of The Attorney General Of Texas
Austin, TX
01.1991 - 01.2004
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Managed Access databases converting complex data into easy-to-interpret data.
  • Sorted and distributed office mail and recorded incoming shipments.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Created detailed expense reports and requests for capital expenditures.

Education

No Degree - Theater Arts

Southwest Texas State University
San Marcos, TX
09.1978 - 05.1988

Skills

Creative problem solving

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Judicial Court Supervisor

First Judicial District Court
12.2011 - 12.2021

Court Clerk Leadworker

First Judicial District Court
09.2008 - 12.2011

Judicial Clerk Specialist II

First Judicial District Court
10.2004 - 04.2008

Administrative Assistant III

Office Of The Attorney General Of Texas
01.1991 - 01.2004

No Degree - Theater Arts

Southwest Texas State University
09.1978 - 05.1988

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Jorge MontesJudicial Court Supervisor (current)