Jorge Montes
Summary
High-energy worker skilled at welcoming customers and overseeing problematic operations. Calm and level-headed in all types of situations. Assisted with smooth and efficient electrical work for company customers by coordinating supplies, supporting installations, and maintaining organized worksites. Operated under the supervision of a licensed electrician to grow skills and boost electrical expertise. Enthusiastic Sales overseer, well-versed in sales forecasting and providing individual sales services for companies. Expert in software use and marketing sales. Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediate various disputes.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Electrical Wireman
Electric Neon Signs
05.2023 - 08.2023
- Improved electrical system efficiency by conducting regular maintenance and diagnostic checks.
- Enhanced safety in the workplace by ensuring proper grounding of electrical systems and equipment.
- Facilitated smooth project completion by collaborating with engineers, architects, and electricians on design plans and specifications.
- Successfully Hung up Popular chain restaurant signs along with other familiar Businesses
- Increased customer satisfaction through prompt response to service requests and effective resolution of electrical problems.
- Conducted thorough inspections to ensure compliance with local, state, and federal electrical codes.
- Optimized energy consumption by implementing energy-saving measures in lighting systems and other electrical components.
Host
Famous Dave's Bar-B-Que
05.2023 - 08.2023
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Assisted servers with food delivery during peak hours to ensure timely service for all guests.
- Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
Cashier
Wendy's Fast Food
03.2022 - 09.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Sales
TNT Fireworks
06.2022 - 07.2022
- Expanded sales by 12% and sales agent volume by 5% by effectively monitoring sales trends.
- Developed outreach initiative, increasing sales by 2% each sales period.
- Managed high-impact sales strategies to boost market penetration and sales revenue.
- Monitored sales team performance, analyzed sales data, and reported information to area managers.
- Became top seller
Education
No Degree - Business Management
Texas Tech University
Lubbock, TX05.2027
High School Diploma -
Presidio High School
Presidio, TX05.2023
Skills
- Control Systems
- Energy Management
- Instrumentation Calibration
- Lighting Systems
- Sales
- Great customer service
- Safety Protocols
- Supply Restocking
- Food Running
- Table Setting
- Daily Specials Memorization
- Sales Techniques
- Returns Processing
- Cash Register Operation
- Cash Handling
- Payment Collection
- Customer Assistance
- Team Collaboration
- Telephone Reception
- Reservations Management
- Server Support
- Business Development
- Payment Processing
- Sales Development
- Product Sales
Accomplishments
Employee of the month for three consecutive months
Certification
Osha Certified
Timeline
Electrical Wireman
Electric Neon Signs
05.2023 - 08.2023
Host
Famous Dave's Bar-B-Que
05.2023 - 08.2023
Sales
TNT Fireworks
06.2022 - 07.2022
Cashier
Wendy's Fast Food
03.2022 - 09.2022
No Degree - Business Management
Texas Tech University
High School Diploma -
Presidio High School
Osha Certified
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