Jorge Nunez
Ellis,KS
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
10
10
years of professional experience
Work History
Sales Representative
A & A Coors
03.2023 - Current
- Recommended complementary purchases to customers, increasing revenue.
- Listened to customer needs and desires to identify and recommend optimal products.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Forged strong partnerships with customers to elevate brand reputation within the market.
Operations Manager
Skyview Tree Specialists
10.2017 - 03.2023
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Trained and guided team members to maintain high productivity and performance metrics.
- Developed strong relationships with customers, resulting in better pricing and improved service quality.
Sales Representative
Fun Town RV
05.2015 - 10.2017
- Listened to customer needs and desires to identify and recommend optimal products.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Assistant General Manager
Taco Bell
05.2014 - 05.2015
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
- Reported issues to higher management with great detail.
- Enforced quality assurance protocols to deliver ideal customer experiences.
Education
No Degree - General Education
South Plains College
Levelland, TXBachelor of Science - Sociology
Fort Hays State University
Hays, KS05.2026
Skills
- Team Leadership
- Speech Clarity
- Customer Service
- Closing talents
- Sales Records Management
- Business Development
- Strategy Development
- Reliable and Responsible
- Bilingual
Timeline
Sales Representative
A & A Coors
03.2023 - Current
Operations Manager
Skyview Tree Specialists
10.2017 - 03.2023
Sales Representative
Fun Town RV
05.2015 - 10.2017
Assistant General Manager
Taco Bell
05.2014 - 05.2015
No Degree - General Education
South Plains College
Bachelor of Science - Sociology
Fort Hays State University