Proven problem-solver and team collaborator, I enhanced operational efficiency and safety compliance at FDOT. Leveraging skills in equipment operation and effective communication, I significantly reduced machinery downtime and fostered a culture of continuous improvement. My dedication to quality inspection and customer service ensures high standards are met in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Drawbridge Operator
FDOT
Miami Beach, FL
09.2020 - Current
Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
Provided on-the-job training to newly hired workers and team members.
Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
Reduced equipment downtime by troubleshooting issues and performing timely repairs.
Accurately documented all operational data, ensuring up-to-date records for review and analysis.
Participated in quality assurance meetings, offering insights that led to improvements in product consistency.
Collaborated with team members to troubleshoot and resolve machinery issues quickly, minimizing production delays.
Conducted comprehensive training for new operators, enhancing team skills and performance.
Maintained organized work area by cleaning and removing hazards.
Houseman
Kimpton Hotels & Restaurants
Miami, FL
09.2019 - 03.2020
Disposed of trash and recyclables each day to avoid waste buildup.
Reported found guest articles and merchandise damage to managers on duty.
Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
Gathered linen supplies and organized linen closets for prompt room restocking.
Demonstrated strong attention to detail while conducting routine inspections of public areas for cleanliness and presentation standards.
Completed multiple tasks effectively within tight deadlines, ensuring smooth hotel operations during peak hours.
Delivered exceptional customer service through friendly interactions with guests while addressing their needs or concerns promptly.
Upheld brand standards consistently by adhering to all policies and procedures regarding cleanliness, safety, and guest privacy.
Collaborated closely with front desk staff to communicate room readiness statuses accurately, expediting turnover times for incoming guests.
Ensured a welcoming atmosphere for guests with thorough cleaning of guest rooms, including vacuuming, dusting, and sanitizing surfaces.
Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Changed bed linens and collected soiled linens for cleaning.
Polished fixtures to achieve professional shine and appearance.
Ran special errands, including retrieving dry cleaning and making requested purchases.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Pizza Maker
Little Caesars
Miami Beach
12.2017 - 09.2019
Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
Prepared raw materials for cooking by cutting vegetables and preparing dough.
Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
Monitored and maintained clean working areas and cooking surfaces.
Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
Demonstrated versatility by assisting with other kitchen tasks such as prep work, dishwashing, or front-of-house duties as needed.
Assisted in training new employees on proper pizza-making techniques, contributing to overall staff proficiency.
Ensured adherence to safety procedures and protocols while working in a fast-paced kitchen environment.
Tracked inventory of ingredients and supplies to keep kitchen well stocked and meet product and service demands.
Handled customer complaints professionally to prevent negative reviews or loss of business.
Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
Drawbridge Imagery Analyst at Texas Dept. Of Public Safety/Texas Military Dept.Drawbridge Imagery Analyst at Texas Dept. Of Public Safety/Texas Military Dept.