Jorge Perez
Albuquerque,NM
Summary
Experienced with overseeing all facets of warehouse operations in aviation, including inventory management and logistics coordination. Skilled in material handling and problem-solving, I redesigned warehouse layouts to enhance efficiency and economize space, fostered a motivated team culture, and ensured timely delivery of critical parts during AOG situations. Looking to transition into a maintenance role working on aircraft.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Warehouse Manager
10 Tanker Air Carrier
04.2022 - Current
- Assisted in inventory management and organization of stock.
- Operated material handling equipment to facilitate efficient movement of goods.
- Supported shipping and receiving processes by verifying orders and preparing shipments.
- Maintained cleanliness and order within the warehouse environment.
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
- Conducted research to address inventory or shipping errors and packaging mistakes.
- Oversaw warehouse staff and maintained efficiency in dynamic environment.
- Developed and executed plans for prompt delivery of parts to aircraft during AOG situations.
Warehouse Assistant
10 Tanker Air Carrier
08.2021 - 04.2022
- Operated forklifts and pallet jacks to efficiently move inventory throughout warehouse.
- Managed accurate stock levels through regular inventory counts and system updates.
- Collaborated with team members to optimize layout for improved workflow efficiency.
- Trained new staff on safety protocols, equipment handling, and operational procedures.
- Implemented best practices in inventory management to enhance accuracy and reduce errors.
- Contributed to smooth operations by assisting with the accurate receipt, storage, and shipping of parts
- Collaborated with team members on special projects as needed, demonstrating adaptability and a strong work ethic.
- Proactively identified damaged or defective parts before shipping or receiving, minimizing downtime of aircraft and need for returns
- Reduced shipment errors, meticulously verifying items against parts requests before shipping.
Bilingual Sales Representative
Safelite Auto Glass
01.2019 - 08.2021
- Facilitated bilingual communication between clients and service representatives.
- Managed inbound sales inquiries, providing accurate product information and service options.
- Trained new staff on product knowledge and customer interaction techniques, fostering team development.
- Boosted sales by effectively communicating product benefits and features to potential customers in both English and Spanish languages.
- Provided exceptional customer service by promptly responding to inquiries and resolving issues in both English and Spanish languages.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Front Desk Supervisor
Albuquerque Uptown Sheraton Hotel
05.2016 - 10.2018
- Supervised front desk operations, ensuring efficient guest check-in and check-out processes.
- Trained and mentored front desk staff on hotel policies and customer service excellence.
- Managed guest inquiries and resolved issues, enhancing overall guest satisfaction.
- Implemented streamlined procedures for handling reservations and room assignments.
- Oversaw inventory management of front desk supplies, ensuring availability at all times.
- Assisted in increasing room occupancy rates by proactively upselling available rooms and services to potential guests.
- Created lasting relationships with guests that built loyalty and drove hotel revenue.
- Coordinated with housekeeping staff to ensure rooms were ready for incoming guests in a timely manner.
- Empowered front desk staff by promoting a supportive work environment and recognizing individual achievements, resulting in increased morale and productivity.
- Developed strong working relationships with other departments within the hotel, fostering efficient communication channels between teams.
- Managed room oversells through upgrades to loyalty members, identification of possible guest "no-shows", and communication with arriving guests, resulting in increased revenue through double-sells and sold out nights.
Education
Associate of Applied Science - Aviation Maintenance Technology
Central New Mexico Community College
Albuquerque, NM08-2021
High School Diploma -
Atrisco Heritage Academy High School
Albuquerque, NM05-2015
Skills
- Inventory management
- Material handling
- Shipping and receiving
- Quality assurance
- Warehouse layout design
- Forklift operation
- Audit and reconciliation
- Warehouse operations
- Hiring and training
- Problem-solving
- Workforce management
Certification
- Airframe and Powerplant Certificate
- Residential HVAC Certificate
Languages
English
Spanish
Timeline
Warehouse Manager
10 Tanker Air Carrier
04.2022 - Current
Warehouse Assistant
10 Tanker Air Carrier
08.2021 - 04.2022
Bilingual Sales Representative
Safelite Auto Glass
01.2019 - 08.2021
Front Desk Supervisor
Albuquerque Uptown Sheraton Hotel
05.2016 - 10.2018
Associate of Applied Science - Aviation Maintenance Technology
Central New Mexico Community College
High School Diploma -
Atrisco Heritage Academy High School