Influential people leader, talent acquisition recruiter, and DEIB advocate with 18 years of progressive experience cultivating strategic partnerships, building collaborative frameworks, and advancing workforce initiatives. Proven track record driving impactful talent strategies and streamlining end-to-end hiring processes. Adept at aligning human resource operations with business objectives through full-cycle recruitment, employee engagement, enhancing candidate experience and tailoring support to hiring managers. Dedicated to fostering an inclusive workplace by championing diversity, equity, inclusion, and belonging. Recognized for exceptional communication, cross-functional teamwork, and professional integrity. Committed to contributing to a mission-driven organization that prioritizes inclusivity, innovation, and people-centric leadership.
Overview
17
17
years of professional experience
Work History
Recruiter III
First Tech Federal Credit Union
06.2021 - 02.2025
Filled 200 roles with a 95% offer acceptance rate (exceeding the 90% target) and an average time-to-fill of 36 days (surpassing the 45-day goal), while enhancing candidate experience and strengthening a diverse talent pipeline.
Coordinated comprehensive intake meetings with hiring leaders and executives to align on role requirements, team dynamics, and ideal candidate profiles, that contributed to an average of 6 new hires per month.
Executed strategic sourcing initiatives to attract high-quality talent in competitive markets, continuously refining approaches based on hiring timelines and market trends.
Conducted structured phone screen interviews to evaluate candidate qualifications, competencies, and alignment with organizational values and role requirements.
Tracked and analyzed recruitment metrics to identify process improvements, implementing data-driven changes that enhanced efficiency and effectiveness.
Analyzed compensation market trends, evaluated internal equity, and utilized compa-ratio metrics to recommend salary adjustments that ensured pay competitiveness and alignment with organizational pay philosophy.
Established and sustained strategic hiring partnerships with 50 internal teams by adapting communication styles, aligning on shared objectives, and driving collaborative outcomes.
Facilitated training for hiring managers on recruiting practices, candidate engagement, structured interviews, bias mitigation, and equitable compensation strategies.
Developed recruitment and compensation SOPs, led project management for a new careers website, and contributed to a best-practices interviewing guide for managers.
HR Field Recruiter & Showroom Manager
Indochino
12.2020 - 03.2022
Spearheaded a retail talent acquisition campaign leveraging targeted social media, job boards, and employee referral program, resulting in a 30% increase in qualified applicants.
Trained showroom managers to build talent pipelines through strategic community partnerships and hiring events, incorporating custom QR codes to improve candidate engagement and reduce time-to-fill by 20%.
Collaborated with field leaders and HRBPs to prioritize requisitions and drive recruitment across six high-demand regions, achieving an 88% offer acceptance rate (vs. 80% target) and reducing average time-to-fill to 43 days (vs. 60-day goal).
Designed the “Journey to Talent” leadership training module and a networking and recruiting spreadsheet to strengthen bench talent relationships and standardize hiring practices.
Implemented a core values recognition program, highlighting an Employee of the Month who exemplified company values.
Served as a DEI Council Member, advocating for inclusive brand representation by challenging the company’s mission statement of “dressing everybody and every body,” promoting women’s suiting templates, and supporting transgender and disability representation in marketing campaigns.
Full Price and Outlet Area Manager
Samsonite
03.2017 - 10.2020
Promoted three times to become the first Hispanic American Area Manager, overseeing operations for 10 retail locations across three states, generating $24M in annual revenue.
Utilized HRIS and ATS platforms to manage full-cycle talent acquisition, including networking, sourcing, interviewing, extending offers, negotiating compensation, conducting background checks, completing onboarding documentation, and facilitating orientation and new hire training programs.
Reduced employee turnover by 80% through enhanced career development, recognition initiatives, and motivational engagement strategies across a team of 50 employees.
Developed a comprehensive training and onboarding program featuring checklists, instructional materials, module guidelines, and assessments, with a focus on inclusive representation and equitable learning outcomes.
Conducted quarterly performance evaluations to recognize strengths, provide actionable feedback, identify growth opportunities, and set performance goals with employees.
Led monthly store audits to reinforce training consistency and operational compliance, contributing to a 22% year-over-year performance improvement.
General Manager
Forever 21
09.2007 - 12.2016
Promoted seven times across multiple leadership roles, demonstrating consistent high performance and cross-functional adaptability; successfully managed operations for four retail locations, each with unique staffing and business challenges.
Recruited, trained, and led over 400 high performing associates and managers, focusing on skills development, succession planning, and fostering an inclusive and engaged workplace culture aligned with company values.
General Manager of flagship $6M, 40,000 sq. ft. high-volume retail location, overseeing a team of 200 employees and driving excellence in customer experience, staff retention, and performance metrics through hands-on leadership and coaching.
Played a key role in talent acquisition and staffing for 16 new store openings across domestic and international markets, supporting full-cycle recruiting, onboarding, and new hire training initiatives to ensure readiness, and performance alignment.
Education
Business Administration and Management
Portland Community College
Portland, OR
High School Diploma -
Aloha High School
Aloha, OR
Skills
DEIB Council Leader in 2024
DEIB Council Member in 2022 and 2023
Interviewed with CEO for The Byte - DEIB podcast episode in March 2024
2023 DEIB contributions highlighted in Annual Report in February 2024
Launched development of Inclusion Networks (ERG’s) in December 2023
Selected as Employee Conference attendee and DEIB presenter in November 2023
Featured in the Portland Business Journal People on the Move article in October 2023
Wrote Who We Are Story for Hispanic Heritage Month highlighted on company website in September 2023
Created proposal to have DEIB council become Partners In Diversity member in August 2023
Volunteered for Summer Social and discussed event partnership to promote DEIB initiatives in July 2023
Accomplishments
Promoted 12 times over the course of career, demonstrating consistent high performance and leadership growth.
Proficient in Microsoft Office, ADP, Oracle, iCIMS, SuccessFactors, Jobvite, Talemetry, and Kronos.
Certified in SocialTalent: Recruiter and Talent Advisor, Crucial Learning: Crucial Conversations, and John Maxwell: The 21 Irrefutable Laws of Leadership and The 17 Indisputable Laws of Teamwork
Selected as one of only two People Org team members to attend the First Tech 2023 Employee Conference in first year of eligibility; co-presented DEIB initiatives with the DEIB Director.
Led and contributed to First Tech internal committees, including the Employee Council, Fun Committee, and People Org Planning Committee; also organized and led multiple volunteer initiatives.
Served as DEIB Council Leader at First Tech, driving strategic initiatives, crafting internal communications, managing program execution, and leading the successful launch of Inclusion Networks (ERGs) in January 2024.
Recognized as a top-performing, award-winning Samsonite Area Manager in both 2018 and 2019; earned incentive trip to the Bahamas for outstanding performance.
Selected as one of only five Forever 21 Store Managers out of 500 nationwide to meet with the company President; presented strategic business recommendations and workplace initiatives, including a proposal to introduce optional pronoun lanyards to promote inclusion and visibility.
Manager Contact Experience Center sales & service at First Tech Federal Credit UnionManager Contact Experience Center sales & service at First Tech Federal Credit Union