Jorge Pérez-Ramirez Jr.
San Diego,CA
Summary
Proactive, customer-orientated retail professional with over 4 years of experience. Achieved and exceeded sales targets by effectively upselling and cross-selling products and services. Developed and maintained strong customer relationships to drive repeat business and enhance customer satisfaction. Managed inventory levels and merchandising displays to optimize visual presentation and increase sales.
Experienced in implementing individualized behavior intervention plans, contributing to enhanced client social skills and developmental progress. Demonstrated ability to maintain a clean and safe environment while adhering to safety and sanitation regulations. Proven track record in customer service, effectively addressing inquiries and fulfilling diverse requests, which supports a positive experience for clients. Skills in teamwork and organizational management are complemented by a commitment to patient care and appointment scheduling.
Overview
9
9
years of professional experience
7
7
years of post-secondary education
Work History
Behavior Technician
Butterfly Effects Inc.
San Diego, CA
02.2026 - Current
- Implemented individualized behavior intervention plans, enhancing clients' social skills and overall developmental progress.
- Conducted data collection and analysis to monitor behavioral changes, ensuring compliance with treatment goals and enhancing client outcomes.
Barista
Starbucks Coffee
San Diego, CA
04.2023 - 01.2026
- Maintained clean and healthy environment by following proper safety and sanitation regulations.
- Presented and explained drink menu, answering questions to educate customers.
- Accomplished new and different drink requests, enhancing coffee shop reputation.
Sales Associate
Sketchers
National City, CA
06.2023 - 10.2023
Medical Assistant/Receptionist
Dr.Carlos A. Beltran
Tijuana, Baja California
02.2022 - 03.2023
- Managed patient scheduling and appointments, improving overall clinic efficiency and reducing wait times for patients.
- Assisted with patient intake processes, ensuring accurate medical history documentation and compliance with health regulations.
- Administered basic clinical procedures, enhancing patient care and contributing to a high standard of service delivery.
Cashier
Best Buy
National City, CA
10.2021 - 02.2022
- Helped customers find specific products, answered questions and offered product advice.
- Processed sales transactions to prevent long customer wait times.
- Helped with purchases and signed customers up for rewards program.
- Answered customer questions and provided store information.
Mariachi
Jessica Tejada
San Diego, CA
06.2017 - 12.2019
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Provided excellent service and attention to customers when face to face or through phone conversations.
- Resolved interpersonal conflicts by listening, finding common ground and building relationships.
Education
BACHELOR OF SCIENCE - PSYCHOLOGY
University of California
San Diego, CA 09.2024 - 02.2026
ASSOCIATE OF SCIENCE - PSYCHOLOGY
San Diego Mesa College
San Diego, CA 06.2019 - 06.2021
HIGH SCHOOL DIPLOMA -
Bonita Vista High School
07.2013 - 06.2017
Skills
- Proactive
- Customer-oriented
- Sales Expertise
- Upselling
- Cross-selling
- Customer Relationship Management
- Customer Satisfaction
- Inventory Management
- Merchandising
- Visual Presentation
- Work Ethic
- Decision-making
- Issue Resolution
- Retail Management
- Reliable
- Trustworthy
- Organization
- Customer Service
- Organizational Skills
- Time Management
- Fast-paced Environment
- Teamwork
- Patient care
- Appointment scheduling
- Behavioral analysis
Languages
- Spanish
- English, Native
- Spanish, Native
Timeline
Behavior Technician
Butterfly Effects Inc.
02.2026 - Current
BACHELOR OF SCIENCE - PSYCHOLOGY
University of California
09.2024 - 02.2026
Sales Associate
Sketchers
06.2023 - 10.2023
Barista
Starbucks Coffee
04.2023 - 01.2026
Medical Assistant/Receptionist
Dr.Carlos A. Beltran
02.2022 - 03.2023
Cashier
Best Buy
10.2021 - 02.2022
ASSOCIATE OF SCIENCE - PSYCHOLOGY
San Diego Mesa College
06.2019 - 06.2021
Mariachi
Jessica Tejada
06.2017 - 12.2019
HIGH SCHOOL DIPLOMA -
Bonita Vista High School
07.2013 - 06.2017