Summary
Overview
Work History
Skills
Timeline
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Jorge Pulido

Fort Worth

Summary

Accomplished Area Leader with a proven track record at multiple brands, excelling in multi-unit leadership and strategic planning. Spearheaded the opening of new restaurants, enhancing market presence. Expert in cost control and fostering team development, ensuring high performance and compliance. Bilingual in Spanish, adept at communication and conflict resolution.

Overview

15
15
years of professional experience

Work History

Area Leader

Cava
01.2023 - 05.2025
  • Successfully opened 8 new restaurant openings (NROs) in North Texas, driving expansion and market presence.
  • Led the development and mentorship of future General Managers to build strong leadership pipelines within the company.
  • Spearheaded the launch of a new concept restaurant, Sol Project, integrating cutting-edge AI technology to enhance operations and customer experience.
  • Controlled labor and COGS with a strong emphasis on cultivating a positive culture and operational efficiency.
  • Ensured all teams consistently passed third-party health inspections three times aper year, maintaining high standards of safety and compliance.

Area Leader

Zoes Kitchen
11.2019 - 01.2023
  • Oversaw operations across multiple restaurant locations in TX, AZ, LA and Oklahoma ensuring adherence to quality, service and brand standards.
  • Controlled COGS and labor costs to optimize profitability while maintaining operational excellence.
  • Led the strategic transition and rebranding of multiple restaurants from Zoes Kitchen to Cava, managing effectively with minimal disruption.
  • Developed and supported restaurant teams to sustain high performance and customer satisfaction during periods of operational change.

General Manager

Zoes Kitchen
02.2017 - 11.2019
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • High focus on bench pipeline for future GMs.
  • Assisted in recruiting, hiring and training of team members.

Restaurateur

Chipotle Restaurant
01.2010 - 02.2016
  • Developed of team of High Performers with a focus on guest experience.
  • Oversaw multiple locations with a focus on developing GMs to Restaurateurs with company values and mission.
  • Managed daily restaurant operations ensuring excellent customer service and adherence to brand standards.
  • Controlled COGS and labor costs to maximize profitability without comprising food quality or customer experience.

Skills

  • Multi-unit Leadership & Team Development
  • Strategic planning and Change Management
  • Cost control (COGS, Labor) & Budgeting
  • Restaurant opening and expansion
  • Quality & Health and Safety Compliiance
  • High-Level Communication and Conflict Resolution
  • Bilingual: Fluent in Spanish (written and spoken)

Timeline

Area Leader

Cava
01.2023 - 05.2025

Area Leader

Zoes Kitchen
11.2019 - 01.2023

General Manager

Zoes Kitchen
02.2017 - 11.2019

Restaurateur

Chipotle Restaurant
01.2010 - 02.2016

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Jorge Pulido