Summary
Work History
Education
Skills
Timeline
Generic

Jorge Quintero

Long Beach,CA

Summary

Adept at optimizing warehousing operations and enhancing delivery efficiency, my tenure at Vizari Sports USA honed my skills in forklift operation and effective communication. Demonstrated ability to secure products for safe delivery, achieving a notable reduction in shipping errors. My self-motivated approach and teamwork ethic contribute to streamlined processes and improved customer satisfaction.

Work History

Shipping and Receiving Clerk/Driver

Vizari Sports USA
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
  • Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
  • Ensured workplace safety compliance through routine equipment checks, hazard assessments, and adherence to OSHA guidelines.
  • Improved shipping efficiency by streamlining packing procedures and optimizing workstation layouts.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Increased order accuracy with diligent verification of product SKUs, quantities, and destinations before shipment.
  • Facilitated smooth communication between logistics partners, warehouses, and customers regarding shipment updates or delays for a seamless experience.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Mentored new team members on shipping and receiving protocols, fostering a collaborative work environment focused on achieving common objectives.
  • Minimized damaged goods by training team members on proper handling techniques during unloading and storage processes.
  • Communicated with vendors and suppliers to verify timely delivery of goods.
  • Streamlined communication between warehouse and sales teams, facilitating real-time updates on inventory availability.
  • Reduced instances of damaged goods, carefully packing and securing items following best practices.
  • Coordinated emergency shipments to fulfill urgent customer orders, maintaining high levels of customer satisfaction.
  • Enhanced warehouse efficiency by organizing storage areas for easy access to frequently shipped products.
  • Trained new staff on warehouse procedures, ensuring high standard of workmanship and safety practices.
  • Updated inventory management software, enabling more accurate tracking of stock levels and movements.
  • Managed return process for defective or unwanted products, ensuring proper documentation and stock adjustments.
  • Implemented tracking system for outgoing shipments, enhancing customer satisfaction with transparent delivery updates.
  • Resolved shipping issues promptly, minimizing impact on delivery schedules and customer relations.
  • Received shipments, verifying contents against purchase orders to ensure accuracy and completeness.
  • Facilitated smooth warehouse operations, maintaining clean and safe work environments.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Sorted and delivered materials to different work areas and staff.
  • Handled day-to-day shipping and receiving overseeing more than Number packages per day.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Obtained signatures from customers upon delivery of goods.
  • Use of hand truck to load and unload containers and cargo vans by hand
  • Knowledge use of pallet jacks including electrical to move pallets from one space to another and load and unload containers.
  • Knowledge use of sitting forklift to load and unload containers.
  • Knowledge use of UPS, Fedex and USPS systems to create labels for boxes to be shipped to customers.
  • Pick and pack orders according to customers PO'S.
  • Knowledge use of cargo vans, 16' and 24' box trucks.

Delivery Driver/Shipping & Receiving

Element Materials Technology
  • Delivered packages to customers promptly, ensuring accurate and timely service.
  • Improved delivery efficiency by following optimized routes.
  • Ensured customer satisfaction with courteous and professional interactions.
  • Knowlege use of 16' and 24' flat bed trucks with railings.
  • Loaded delivery vehicles to ensure safe and secure transport of goods.
  • Verified shipment details to prevent delivery errors.
  • Increased route efficiency by adhering to traffic and safety regulations.
  • Handled package returns and exchanges to maintain customer trust.
  • Conducted vehicle inspections for ensuring safety and reliability.
  • Improved delivery timelines by managing multiple stops effectively.
  • Delivered fragile items safely, ensuring undamaged arrival at destinations.
  • Ensured compliance with company policies while conducting deliveries.
  • Supported warehouse operations by assisting with package sorting.
  • Followed safety protocols during loading and unloading to prevent accidents.
  • Delivered packages to customer doorsteps and business offices.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
  • Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
  • Improved delivery accuracy by diligently checking orders before departure.
  • Enhanced customer trust by providing courteous and professional service during deliveries.
  • Achieved record of zero accidents through adherence to traffic laws and safety protocols.
  • Demonstrated flexibility by covering additional routes as needed, supporting team workload balance.
  • Maintained clean and safe vehicle, contributing to positive image of company.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Minimized company liability and risks to loads by obeying traffic laws.
  • Inspected load security and checked for damages.
  • Protected people and equipment from hazardous materials by using correct procedures.

Delivery Driver

Souther California Graphics
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
  • Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
  • Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
  • Improved team morale and efficiency with regular maintenance checks, minimizing downtime due to vehicle issues.
  • Enhanced customer trust by providing courteous and professional service during deliveries.
  • Achieved record of zero accidents through adherence to traffic laws and safety protocols.
  • Maintained clean and safe vehicle, contributing to positive image of company.
  • Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
  • Streamlined package handling procedures, reducing potential for damage and increasing customer satisfaction.
  • Knowlege use of 16' and 24' box trucks, including small sedan cars and pick up trucks.

Installer Helper/Driver

Closet World
  • Contributed to a safe working environment by adhering to safety protocols and guidelines.
  • Elevated teamwork capabilities through effective communication of task expectations, progress updates, and collaborative problem-solving discussions among team members during installations.
  • Assisted in the completion of complex installations with attention to detail and quality workmanship.
  • Improved installation efficiency by assisting in the preparation and organization of necessary tools and materials.
  • Gained proficiency in using various hand tools and power equipment required for successful installations.
  • Maintained job site cleanliness, disposing of debris properly to minimize risks and hazards associated with cluttered workspaces.
  • Nurtured strong relationships with both clients and colleagues by demonstrating professionalism, courtesy, and a commitment to high-quality outcomes during installation projects.
  • Supported lead installers in the accurate measurement and cutting of materials for precise fitment during installations.
  • Expedited project timelines by efficiently loading/unloading materials at job sites while minimizing damage or loss of inventory items during transport.
  • Reduced material waste by carefully following installation plans and instructions from lead installers.
  • Demonstrated adaptability by quickly learning new installation techniques and methods as needed for various projects.
  • Increased productivity by maintaining a clean, organized workspace throughout each project''s duration.
  • Enhanced customer satisfaction by providing professional and timely installation services.
  • Facilitated smooth communication between team members, coordinating tasks effectively for optimal results.
  • Assisted in the documentation and reporting of completed installations, ensuring accurate records for potential future reference or project evaluations.
  • Showcased reliability by consistently arriving punctually at job sites, prepared to contribute positively toward project success daily.
  • Ensured customer satisfaction through meticulous workmanship, resulting in positive feedback from clients postinstallation.
  • Collaborated with team members to complete projects on time, ensuring high-quality results.
  • Laid out materials and system components to prepare for installation.
  • Operated tools, equipment, and machinery according to safety standards.
  • Installed complete systems at new residential and business construction sites.
  • Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
  • Used appropriate PPE to reduce risks when working with electrical and communications systems.
  • Followed safety protocols and best practices for installation, maintenance, or repair work..
  • Followed safety protocols on job sites.
  • Operated variety of power tools and hand tools.
  • Maintained tools and equipment in good working condition.
  • Cleaned and lubricated components to maintain optimal performance.
  • Cleared work sites of hazardous items.
  • Answered customer questions and helped resolve various concerns.
  • Set up ladders and other access equipment.
  • Inspected and tested equipment for conformance with specifications.
  • Set up and tested equipment in customer locations.
  • Maintained detailed installation records for customer and company use.
  • Trained customers on how to use, configure and maintain installed equipment.
  • Completed preventive maintenance on machines to enhance production and maintain quality.
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Obtained signatures from customers upon delivery of goods.
  • Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
  • Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
  • Assisted in loading and unloading goods, ensuring they were securely fastened and undamaged upon arrival.
  • Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
  • Ensured timely and safe delivery of goods to various locations, maintaining record of punctuality and minimal incidents.
  • Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.
  • Addressed and resolved customer inquiries and concerns, fostering positive relationships.
  • Enhanced team morale by providing support and assistance during peak delivery periods.
  • Maintained clean and organized vehicle, enhancing professional image of company.

Lot Porter/Car Detailing

Norm Reeves Honda
  • Maintained cleanliness of vehicle inventory, ensuring a presentable lot for customers.
  • Moved vehicles within lot to maximize space and improve accessibility.
  • Assisted customers with locating vehicles, supporting a seamless car-buying experience.
  • Conducted routine inspections for vehicles, identifying potential issues for timely resolution.
  • Improved vehicle readiness by detailing interiors and exteriors.
  • Prepared vehicles for display, enhancing overall dealership presentation.
  • Managed lot organization to streamline vehicle retrieval and parking processes.
  • Assisted in vehicle deliveries and returns, ensuring correct documentation and handling.
  • Contributed to dealership reputation by maintaining a clean and organized lot.
  • Communicated with service team and other staff to assist customers.
  • Optimized space utilization within the lot, rearranging vehicles strategically to maximize capacity and accessibility.
  • Enhanced dealership reputation, consistently providing exceptional customer service during interactions with clients on the lot.
  • Enhanced intake process by greeting and assisting customers promptly.
  • Maintained physical appearance of lot to attract customers to business.
  • Facilitated a smooth purchasing experience for customers by promptly delivering new vehicles from storage lots to dealerships as required.
  • Communicated with coworkers and managers about completed duties.
  • Contributed to a positive work environment by assisting coworkers with tasks as needed and fostering teamwork.
  • Expedited vehicle turnaround times by efficiently coordinating with service technicians for required repairs and maintenance tasks.
  • Safeguarded company assets by adhering to security protocols when handling keys and sensitive information related to inventory management.
  • Reduced downtime between customer visits by swiftly transporting vehicles from service bays to designated areas upon completion of maintenance work.
  • Promoted a safe working environment by strictly adhering to dealership safety policies and promptly reporting any potential hazards or concerns.
  • Delivered clean Items in showroom condition to earn Number% customer satisfaction ratings.
  • Maintained high quality aesthetic standards on the lot through diligent washing and detailing of all displayed vehicles.
  • Supported sales team in meeting targets, preparing vehicles for test drives and ensuring proper presentation on the showroom floor.
  • Organized lot by arranging Number Items per Timespan.
  • Parked and retrieved vehicles to enhance efficient use of parking space.
  • Followed safety protocols for personal, guest and automobile safety.
  • Parked and retrieved cars according to customer needs.
  • Parked and retrieved vehicles for customers to protect lot access and prevent damage to customers' vehicles.

Cashier

El Pollo Loco
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Boosted team efficiency, shared best practices in cash handling and customer interaction.
  • Fostered positive customer relations by resolving complaints and inquiries promptly.
  • Reduced processing errors by meticulously following transaction procedures.
  • Increased sales of promotional items by informing customers about current offers.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
  • Contributed to significant decrease in queue times by streamlining checkout process.
  • Facilitated smoother checkout process, trained new employees on POS systems.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Processed refunds and exchanges in accordance with company policy.

Education

High School Diploma - English Language

Columbus High School
Downey, CA

Skills

  • Attention to detail
  • Delivery driver
  • Secure products before delivery
  • Self-motivated and independent
  • Shipping and receiving
  • Time management
  • Teamwork and cooperation
  • Package handling
  • Effective communication
  • Warehousing operations
  • Punctual and reliable
  • Warehouse safety
  • Forklift operation
  • Labeling accuracy
  • Material handling equipment
  • Merchandise staging
  • Safety procedures
  • Warehouse software systems
  • Shipping documentation
  • US Driver's license
  • Inventory software
  • Materials transport
  • Organization and prioritization
  • Data entry
  • Workflow optimization
  • Receiving procedures
  • Packing and crating
  • Skid building
  • Shipping label preparation
  • Safety and compliance
  • Pallet jack use
  • Materials handling
  • Shipment inspection
  • Safety compliance
  • Cargo loading
  • Package labeling
  • Basic mathematics
  • Package preparation
  • Box and container packing
  • Work order following
  • Clear communication
  • Order checking
  • Forklift
  • Manual and electric pallet jack

Timeline

Shipping and Receiving Clerk/Driver

Vizari Sports USA

Delivery Driver/Shipping & Receiving

Element Materials Technology

Delivery Driver

Souther California Graphics

Installer Helper/Driver

Closet World

Lot Porter/Car Detailing

Norm Reeves Honda

Cashier

El Pollo Loco

High School Diploma - English Language

Columbus High School

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Jorge Quintero