Jorge Reyes
Brooklyn,NY
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills. Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions. Driven Pharmacy Technician with 23 years of experience and success in working within fast-paced Pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-leve Pharmacy Clerk/Tech position. Ready to help team achieve company goals.
Overview
24
24
years of professional experience
Work History
Pharmacy Technician
Right Care Pharmacy
12.2020 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Collected co-payments or full payments from customers.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Counseled customers on medications, appropriate dosage and potential side effects.
- Resolved third-party billing, computer system and customer service issues.
- Set up and modified patient profiles to include current medications and insurance details.
- Managed opening and closing duties for pharmacy.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Developed and implemented improvements to pharmacy organization system.
Pharmacy Clerk/Technician
Pharmacia Popular
11.2018 - 12.2020
- Counted and labeled prescriptions with correct item and quantity.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
- Confirmed customer information and insurance eligibility for prescriptions.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Stocked shelves with medications and other pharmacy items for consistent availability.
- Answered customer questions regarding prescribed medications, over-the-counter products, and insurance coverage.
- Established and maintained patient profiles, updating organizational database with current information.
- Verified prescription information prior to entry in pharmacy computer system.
- Monitored inventory levels to inform pharmacists of shortages and facilitate resupply.
- Maintained accurate records of drug inventory and orders for pharmacy customers.
- Explained medication use and side effects under pharmacist direction.
- Filled and dispensed medication prescriptions accurately as ordered by physicians.
- Supported pharmacists with day-to-day activities and pharmacy office management functions.
- Answered questions regarding medication instructions and usage.
Handyman Helper
LV Services
09.2017 - 11.2018
- Performed minor wall repair, installed drywall, and applied wallpaper.
- Prepared for new painting by removing previous materials with seam-cleaning, sandblasting, scraping, and sanding.
- Installed lighting fixtures to improve lighting and increase energy efficiency.
- Completed repair projects on time and under budget, resulting in significant increase in new client referrals.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Removed and repaired carpet and wood flooring.
- Completed repair jobs to restore functionality to electric and plumbing systems.
- Installed cabinets and shelving units in homes and offices to provide additional space and organization.
- Followed safety protocols on job sites.
- Maintained tools and equipment in good working condition.
Pharmacy Clerk/Technician
Peter's Pharmacy Inc
05.2003 - 09.2017
- Counted and labeled prescriptions with correct item and quantity.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
- Confirmed customer information and insurance eligibility for prescriptions.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Answered customer questions regarding prescribed medications, over-the-counter products, and insurance coverage.
- Stocked shelves with medications and other pharmacy items for consistent availability.
- Established and maintained patient profiles, updating organizational database with current information.
- Filled and dispensed medication prescriptions accurately as ordered by physicians.
- Maintained accurate records of drug inventory and orders for pharmacy customers.
- Organized pharmacy area to maintain clean and orderly environment.
- Verified patient information to correctly dispense medications.
- Supported pharmacists with day-to-day activities and pharmacy office management functions.
- Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
- Input patient information into computer system for prescription orders.
- Re-stocked shelves with prescribed medications and health care products.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Answered questions regarding medication instructions and usage.
Cashier/delivery
Dawn Drugs Inc
01.2000 - 05.2003
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Performed cash, card and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
- Set up new sales displays each week with fresh merchandise.
- Identified and resolved discrepancies and errors in customer accounts.
Education
GED -
Bushwick High School
Brooklyn, NY04.2013
Skills
- Workflow Optimization
- Medication Dispensing
- Drug Inventory Management
- Drug Inventory Control
- Insurance Billing
- Insurance Verification
- Drug Safety
- Prescription Filling
- Supply Restocking
- Order Verification
- Patient Education and Counseling
- Verifying Orders
- HIPAA
- Drug Storage Procedures
- Medication Labels
- Answering Customer Questions
- Problem-Solving Skills
- Processing Payments
- Pharmacy and Customer Records Management
- OTC Recommendations
- Stocking Shelves
- Inventory Management
- Pharmacy Ethics
- Medical Terminology
- Problem Solving
- Labeling Accuracy
- Pharmacy Software Proficiency
- Organizational Skills
- Insurance Processing
- Customer Service
- Patient Profile Setup
- HIPAA Compliance
- Data Entry
- Drug Delivery Mechanisms
Languages
Spanish
Native or Bilingual
Timeline
Pharmacy Technician
Right Care Pharmacy
12.2020 - Current
Pharmacy Clerk/Technician
Pharmacia Popular
11.2018 - 12.2020
Handyman Helper
LV Services
09.2017 - 11.2018
Pharmacy Clerk/Technician
Peter's Pharmacy Inc
05.2003 - 09.2017
Cashier/delivery
Dawn Drugs Inc
01.2000 - 05.2003
GED -
Bushwick High School
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