Summary
Overview
Work History
Education
Skills
Timeline
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Jorge Rivera

Orlando,FL

Summary

Hardworking friendly bartender with exceptional customer service and mixology skills. Keeps work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.

Overview

9
9
years of professional experience

Work History

Bartender

Nami
10.2023 - 09.2025
  • Crafted and served a diverse range of cocktails, ensuring high-quality beverages for patrons.
  • Trained new staff on cocktail preparation techniques and customer service standards to enhance team performance.
  • Developed seasonal drink menus based on customer preferences and emerging trends in mixology.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Bartender

Game Room & Social Club
01.2023 - 11.2023
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Developed drink menu with creative cocktails, contemporary wines and craft beers.
  • Served high customer volumes during special events, nights, and weekends.

Bartender

Delaney's Tavern
10.2020 - 10.2022
  • Serve all guests promptly, efficiently, and with comprehensive knowledge of food and beverage menus offered by restaurant
  • Offer superior customer service as well as maintaining work area in clean and orderly manner throughout shift
  • Mix all drinks based on serving sizes as outlined in company manual to keep drink costs at minimum
  • Maintain accurate cash drawer throughout night shift and be able to account for any and all discrepancies in final drawer tally.

Bartender

Bar Louie
01.2019 - 10.2020
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.

Bartender

Chilis
03.2017 - 03.2018
  • Promptly address customer service issues and refer customers to management when necessary
  • Obtain revenues by totaling charges; issuing bill; accepting payment; delivering bill and payment to host; returning change or credit card and signature slip to patrons
  • Driven by customer service and learned to prioritize tasks
  • Contribute to team effort by accomplishing related results as needed.

Education

A.A - General Studies, specification in Computer Science

Valencia College
Orlando
07.2017

B.S - Computer Science

University of Central Florida
Orlando

Skills

  • Sales Expertise
  • Guest Satisfaction
  • Creative Mixology
  • Bar Operations Management
  • Cocktail List Development
  • Liquor, Beer and Wine Knowledge
  • High-Volume Environments

Timeline

Bartender

Nami
10.2023 - 09.2025

Bartender

Game Room & Social Club
01.2023 - 11.2023

Bartender

Delaney's Tavern
10.2020 - 10.2022

Bartender

Bar Louie
01.2019 - 10.2020

Bartender

Chilis
03.2017 - 03.2018

A.A - General Studies, specification in Computer Science

Valencia College

B.S - Computer Science

University of Central Florida