Results-oriented financial operations leader with over 20 years of expertise in trade support, client service, and investor relations within fixed income and equity markets.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Vice President, Alternative Investor Services
BNY Mellon
03.2023 - Current
- Co-manage a team supporting a private equity fund client with investor services and onboarding
- Process subscription documents and facilitate AML/KYC checks
- Maintain investor data in a proprietary CRM system
- Reconcile capital calls, distributions, redemptions, and statements to fund accounting
- Generate and distribute notices; ensure accurate and timely wire settlements
- Respond to client/investor inquiries via email and phone in a timely manner
Lead Analyst, Client Service
Pershing LLC, a BNY Company
06.2006 - 03.2023
- Primary point of contact for internal and external clients to resolve complex issues
- Approved associate daily processes using internal management tools
- Compiled departmental metrics and prepared weekly Credit Committee reports
- Trained and onboarded new employees
- Supported Syndicate group with DTC settlement of underwriting issues
- Collaborated with developers to automate internal systems
- Monitored settlement of multi-million-dollar cash trades; resolved fails
- Realigned dual-eligible securities across depositories using SWIFT and Nexus
- Reconciled Government TBAs and ensured compliance with market regulations
Equity and Fixed Income Trade Support
Deutsche Asset Management
10.2000 - 06.2006
- Liaised between trading desks, fund accounting, custodians, and brokers
- Reconciled positions and processed domestic/global equity and fixed income trades
- Ensured trade matching through PIMS; resolved mismatches with brokers and traders
- Maintained delivery instructions and supported trade flow through middleware
- Captured corporate bond and government trades; collaborated on system automation
Consulting Assignments
04.1998 - 10.2000
- Chase Bank – Information Specialist (Apr 2000 – Oct 2000)
Associate, AML/Prevention/KYC Representative at BNY Mellon (Bank of New York Mellon)Associate, AML/Prevention/KYC Representative at BNY Mellon (Bank of New York Mellon)