Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager
Jorge Rodriguez

Jorge Rodriguez

Oakland,CA

Summary

Agile and adaptable staff leader focused on continuous operational improvement. Skilled at maximizing customer engagement and satisfaction through a forward-thinking and industrious approach.

Overview

7
7
years of professional experience
2
2
years of post-secondary education
2
2
Languages

Work History

Assistant Manager

Chloe's Cafe
San Francisco, United States
10.2021 - Current
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Strengthened merchandising and promotional strategies to drive customer engagement resulting in 12% sales increase.
  • Reviewed sales and gross profit report to assess company efficiency.

Assistant Manager

Rose's Cafe
San Francisco, CA
11.2018 - 02.2021
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Reduced lost workdays and recordable incidents to 1% by establishing safety-and-burnout awareness program.
  • Reinforced operational efficiency to remain cost-effective while maintaining quality service.

Server Supervisor

Jasper's Corner Tap And Kitchen
San Francisco, CA
07.2017 - 09.2019
  • Established team strengths and weaknesses to boost employee output and customer satisfaction.
  • Completed daily procedure checklist and communicated changes to servers and kitchen staff.
  • Welcomed, greeted and attended guests while also engaging potential clients.

Education

Associate of Arts - Communications

Turabo University
Gurabo, PR
08.2013 - 05.2015

Skills

    Strategic planning

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Timeline

Assistant Manager

Chloe's Cafe
10.2021 - Current

Assistant Manager

Rose's Cafe
11.2018 - 02.2021

Server Supervisor

Jasper's Corner Tap And Kitchen
07.2017 - 09.2019

Associate of Arts - Communications

Turabo University
08.2013 - 05.2015

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Jorge Rodriguez