Jorge Rodriguez
Katy,TX
Summary
Provide equal support to all team members in aligning with projects as well as organizational objectives. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
29
29
years of professional experience
Work History
Business & Operations Advisor
FREELANCE
08.2022 - 12.2023
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Developed and implemented strategies for optimizing resource allocation, resulting in improved overall performance.
- Developed effective improvement plans in alignment with goals and specifications.
- Collaborated with cross-functional teams to develop innovative solutions addressing complex challenges.
International Representative
FOCUS INT.
09.2006 - 07.2022
- Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
- Coordinated and managed vendor relations to secure access to resources and services needed to promote business at events.
- Implemented best practices in diplomacy and negotiation techniques, leading to more productive outcomes in dealings with foreign entities.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Managed efficient cash register operations.
- Developed strategic partnerships by identifying opportunities for collaboration with overseas organizations.
- Represented the organization at Caribe and LATAM, promoting its goals and initiatives to an international audience.
General Manager
SUPLISERCA
05.2004 - 07.2022
- Collaborated effectively with cross-functional teams on various projects/initiatives aimed at enhancing organizational performance results.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Trained and guided team members to maintain high productivity and performance metrics.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Finance Supervisor
PDVSA GAS
12.2002 - 05.2004
- Implemented and regularly reviewed financial controls to generate accurate and reliable financial data.
- Complied with established internal controls and policies.
- Collaborated with cross-functional teams on strategic planning initiatives, ensuring alignment with overall corporate objectives from a financial perspective.
- Prepared internal and regulatory financial reports, balance sheets and income statements.
- Supported financial director with special projects and additional job duties.
- Evaluated and negotiated contracts to procure favorable financial terms.
- Checked vendor payments, commissions and other accounting disbursements for accuracy and compliance.
Logistic Supervisor
PDVSA GAS
01.1999 - 12.2022
- Developed warehouse system that provided best cost with appropriate service levels to achieve organizational goals.
- Verified effective and timely implementation of operational goals by prioritizing tasks.
- Assigned tasks to team members to complete within designated time frames.
- Developed standard operating procedures for team to follow and maintained records of activities.
- Documented shipment receiving information in SAP.
- Analyzed and logged purchase orders.
- Trained, scheduled and evaluated 25 employees.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
- Optimized storage solutions within the warehouse to maximize space utilization while maintaining organization standards.
- Improved supply chain efficiency by implementing process improvements and optimizing warehouse operations.
Analyst Controller
PDVSA GAS
04.1997 - 01.1999
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Developed strong working relationships with staff, fostering a positive work environment.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Established team priorities, maintained schedules and monitored performance.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Multitask Technician
MARAVEN
07.1994 - 04.1997
- Conducted root cause analyses for recurring technical issues, resulting in long-term solutions that minimized future disruptions.
- Developed comprehensive documentation for equipment maintenance procedures, increasing efficiency among technicians.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Worked with diverse types of weather and ground conditions.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Managed maintenance activities, supervised staff, and inspected equipment.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
Education
Technical Engineering Degree in Electronics -
INSTITUTO TECNOLOGICO UNIVERSITARIO JUAN PABLO PEREZ ALFONSO
10.2002
Consultant in Finance & Planning For Oil & Gas Industries - Finance
CIED
Caracas, Venezuela12.2000
Multitask Technician in Oil & Gas Operation, Electrical, Instruments & Mechanics Maintenance + Operations -
CEPET
Lagunillas Venezuela12.1994
Skills
- Idea Development and Brainstorming
- Process Planning
- Business Forecasting
- Audit reporting
- Logistics Coordination
- Project Management
- Disaster Recovery Planning
- Logistics Management
- Planning and coordination
- Materials Estimation
- Supervision and leadership
- Troubleshooting
- Multitasking
- Microsoft Office
- Budget Administration
- Preventive Maintenance
- Negotiation and Conflict Resolution
- Team Supervision
- Administrative Support
- Autocad
References
Pedro Eitz, EITZ@chevron.com
Sports
Running, 3 cushion billiard, pool billiard
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Business & Operations Advisor
FREELANCE
08.2022 - 12.2023
International Representative
FOCUS INT.
09.2006 - 07.2022
General Manager
SUPLISERCA
05.2004 - 07.2022
Finance Supervisor
PDVSA GAS
12.2002 - 05.2004
Logistic Supervisor
PDVSA GAS
01.1999 - 12.2022
Analyst Controller
PDVSA GAS
04.1997 - 01.1999
Multitask Technician
MARAVEN
07.1994 - 04.1997
Technical Engineering Degree in Electronics -
INSTITUTO TECNOLOGICO UNIVERSITARIO JUAN PABLO PEREZ ALFONSO
Consultant in Finance & Planning For Oil & Gas Industries - Finance
CIED
Multitask Technician in Oil & Gas Operation, Electrical, Instruments & Mechanics Maintenance + Operations -
CEPET