Jorge Rodriguez

• Handled all aspects of customer service, retail store, inventory, cash register, small fixtures, change lights, filters, and cleaning. Also handled small animal care.
• Monitored inventory levels of replacement parts and supplies needed for repairs.
• Maintained clear and safe workspace areas to meet OSHA standards.
• Operated hand and power tools to complete repairs.

• Evaluated customer's instructions for grooming their pet accurately.
• Provided nail trims and ear cleaning as requested by the customer.
• Cleaned and sanitized tubs, tools, and equipment after each use.
• Maintained cleanliness of the facility at all times.
• Inspected tools and equipment before use to ensure they are safe for use on animals.
• Educated customers on proper care techniques for their pets.
• Monitored animals for signs of distress or discomfort during bath time.
• Ensured safety protocols were followed throughout the grooming process.
• Checked for any skin issues such as sores, cuts, or ticks on the animal's body prior to bathing them.
• Brushed out mats from fur coats using proper techniques.
• Scrubbed, shampooed, and conditioned dogs of all sizes and breeds.
• Greeted customers warmly upon arrival.
• Applied flea treatments as instructed by the owner.
• Kept records of services provided to each pet in order to ensure accuracy in billing customers.
• Notified owners when an issue was found with their pet's health or condition during a grooming session.
• Assisted in bathing dogs that were difficult to handle or had special needs.
• Maintained a friendly atmosphere in order to provide a comfortable experience for both customers and their pets.
• Toweled off pets after baths to remove excess water from fur coat.
• Assisted grooming staff with nail clipping, blow-drying and combing during peak hours and holidays.
• Cared for pets during owners' absences.
• Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
• Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
• Refilled shampoo bottles, sanitized clippers, combs, and brushes, and placed clean towels at each station following shift completion.
• Supported animal health by keeping areas clean, neat and properly sanitized.
• Bathed large number of animals during each shift.
• Created consistent workflows by assisting with washing, drying and folding duties.
• Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
• Delivered excellent service to pet owners to drive repeat business.
• Cleaned and sanitized equipment and surfaces to protect animal and staff health.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Bathed and groomed pets using gentle techniques.
• Scheduled grooming and veterinary appointments for animals.

• Assist colleagues with more complex tasks related to furniture assembly when needed.
• Assist in troubleshooting issues with machinery used in the assembly process.
• Assembled furniture according to provided instructions from clients or supervisors. Unloaded deliveries
• Moved furniture or other items between locations within the facility upon request.
• Load and unload heavy furniture from trucks or containers onto dollies or carts.

• Protected furniture from dust generated during the preparation of walls.
• Performed minor repairs, such as caulking windowsills, before painting them.
• Inspected painted surfaces for defects such as cracking, blistering, or fading.
• Mixed paints to desired color and texture.
• Cleaned up job sites after completion of projects.
• Removed old wall coverings before applying new ones.
• Repaired cracks in drywall prior to painting or wallpapering rooms.
• Selected appropriate paint colors based on customer preferences.
• Applied primers and sealers to prepare new surfaces for painting.
• Prepared surfaces by washing, scraping, sanding, and patching holes.
• Wore protective clothing such as masks, respirators and gloves.
• Used ladders and scaffolds to reach high walls and ceilings.
• Consulted with clients regarding colors and finishes.
• Applied paint with brushes, rollers, spray guns, or other equipment.
• Cleaned and properly stored paint equipment and supplies at end of each workday.

Handled adoptions, maintenance and cleaning of kennels, feeding and dispensed medication to all dogs.

• Trained new employees on proper handling techniques for different types of animals.
• Researched available products that can be used in the kennel such as bedding material or toys.
• Conducted interviews with prospective employees to evaluate their suitability for working in a kennel environment.
• Developed strategies to improve operational efficiency while maintaining high standards of animal care.
• Performed basic grooming tasks such as brushing fur coats or trimming nails when needed.
• Developed and implemented kennel policies and procedures.
• Provided customer service support by responding promptly to inquiries and addressing customer complaints in a timely manner.
• Provided training to staff on proper handling techniques for animals.
• Kept up-to-date on industry trends through attending conferences or reading professional publications.
• Supervised team of Kennel Assistants in daily operations of the kennel.
• Assisted in feeding, watering, exercising, bathing, cleaning cages and runs, administering medications when necessary.
• Resolved any customer complaints quickly and efficiently.
• Conducted regular inspections of the kennel facility to ensure it is safe, clean, and well-maintained.
• Managed inventory of food supplies and other materials needed to run the kennel efficiently.
• Coordinated with veterinarians for animal health care needs such as vaccinations, spay and neuter surgeries, and other treatments.
• Maintained records for all animals housed at the facility including medical histories, food intake, grooming schedules, and medications administered.
• Created marketing campaigns to attract new customers and increase revenue from existing clients.
• Organized pet adoption events to promote awareness about responsible pet ownership practices.
• Recruited volunteers to handle non-critical tasks and give animals wide-ranging interactions.
• Kept kennel clean and safe for animals by managing daily cleaning and maintenance schedules.
• Oversaw new intakes by assigning kennels and managing quarantines.
• Maintained detailed records of animal numbers, medical issues and behavioral concerns.
• Coordinated adequate exercise time to keep dogs healthy and happy.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.