Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jorge Salazar

Chicago,IL

Summary

Accomplished Programming Specialist with a proven track record at Illinois Communications, enhancing system security and client satisfaction through meticulous software testing and technical documentation. Expert in installation and maintenance, coupled with exceptional bilingual communication skills, ensuring effective user training and operational efficiency. Innovative professional with proven track record of developing solutions. Adept in multiple programming languages and offers great task prioritization and organizational skills. Proven ability to troubleshoot complex programming problems.

Overview

20
20
years of professional experience

Work History

Programming Specialist

Illinois Communications
03.2012 - 09.2024
  • Programming of two-way communication systems, including radios, mobiles, repeaters, and callboxes.
  • Designing systems to meet specific customer needs for security, engineering, facilities or miscellaneous departments.
  • Enhanced system security by conducting regular vulnerability assessments and implementing relevant countermeasures.
  • Analyzed, reviewed and revised programs to increase operating efficiency.
  • Improved communication quality with thorough testing. Leading to reduced error rates and increased client satisfaction.
  • Wrote and maintained technical documentation for software and system applications.

Service Technician

Wireless Works
02.2005 - 11.2011
  • Repairing and maintaining of cell phones( Nextel, Sprint and Motorola).
  • Communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
  • Inspected equipment to diagnose operational issues.

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  • Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
  • Handled and documented all inventory.

Education

Electronics Technician Certificate - Electronics

Coyne American Istitute
Chicago, IL
09.2005

High School Diploma -

Benito Juarez High School
Chicago, IL
06.2000

Skills

  • Software Testing Techniques
  • Installation and maintenance
  • User Training
  • Bilingual

Accomplishments

  • Served as Lead Programmer for communication needs for campuses and districts including UIC, U of C, Rush Hospital, Lake Zurich, St Charles.
  • Collaborated with team of 10 in the development of St Charles and U of C communication system..

Timeline

Programming Specialist

Illinois Communications
03.2012 - 09.2024

Service Technician

Wireless Works
02.2005 - 11.2011

Electronics Technician Certificate - Electronics

Coyne American Istitute

High School Diploma -

Benito Juarez High School
Jorge Salazar