JORGE SALCIDO OCHOA
Costa Mesa,CA
Summary
Dynamic leader with a proven track record at The Resort at Pelican Hill, adept in team management and enhancing operational efficiency. Skilled in utilizing Excel and Google Docs to streamline processes, I've successfully managed extensive housekeeping and laundry operations, ensuring memorable guest experiences and achieving significant improvements in team performance.
Overview
19
19
years of professional experience
Work History
Manager
Mission At Precense
09.2021 - Current
- Company Overview: Company renting houses/rooms by airbnb
- I am responsible for manage the house keeping assistance and reservations team
- I am also responsible for order Cleaning and guest supplies and closing the month to make sure finance is going well
- I'm also responsible to respond to any guest complaint
- Company renting houses/rooms by airbnb
Housekeeping Administrative Director Assistant
The Resort at Pelican Hill
09.2017 - 09.2021
- I was responsible for doing payroll and closing the month financially.
- I was ordering guest and cleaning supplies
- I was working connected with front desk and reservations to make sure we have the rooms on time for the new arrivals
- I was managing the supervisors and coordinating all the team
- I was doing lineup every day for all my team.
- I was inspecting all the VIP rooms
- I was taking care of all the public area attendant as well, and doing a schedule for all the department
- And the most important Thing I was solving any issues at the property to make our Guest stay memorable and unforgettable.
Laundry Lead
The Ritz Carlton Resort
07.2011 - 08.2017
- I was laundry and dry clean attendant and lead supervisor in this location
Line Lead Supervisor
Brown Bag Sandwich LLC
02.2006 - 07.2011
- Supervised production process and verified compliance with safety, GMP, and company requirements.
- Analyzed production orders to calculate necessary resource amounts and prevent production errors.
- Minimized safety hazards by maintaining clean and organized work areas.
- Reviewed project specifications to confirm alignment with customer expectations before starting production runs.
Education
High School Diploma -
Junipero Serra Highschool
San Juan Capistrano, CA06.2006
Skills
- Opera
- Excel
- Google Docs
- Asap
- Hotsos
- Kronos
- Team Management
Languages
Spanish
Native or Bilingual
Timeline
Manager
Mission At Precense
09.2021 - Current
Housekeeping Administrative Director Assistant
The Resort at Pelican Hill
09.2017 - 09.2021
Laundry Lead
The Ritz Carlton Resort
07.2011 - 08.2017
Line Lead Supervisor
Brown Bag Sandwich LLC
02.2006 - 07.2011
High School Diploma -
Junipero Serra Highschool
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