Jorge Sanchez

Store Manager in Training

AutoZone

07.2013 - 06.2025

Oversaw daily store operations, ensuring smooth workflows and timely completion of tasks for optimal customer experience.
Provided excellent customer service by addressing inquiries, resolving issues, and ensuring each guest had an enjoyable shopping experience.
Evaluated employee performance against established goals, providing coaching or corrective action as needed to support individual development plans.
Improved store efficiency by streamlining inventory management and implementing effective merchandise organization strategies.
Collaborated with corporate office on promotions planning and execution to drive sales growth and exceed revenue targets.
Developed strong customer relationships through attentive service and proactive resolution of concerns, resulting in increased customer satisfaction.
Coordinated special events such as in-store promotions or community outreach programs to increase visibility within the local market area.
Implemented loss prevention measures, reducing shrinkage rates and protecting company assets.
Led weekly staff meetings to discuss operational updates, address concerns or challenges, and celebrate team successes.
Assisted in the recruitment, hiring, and onboarding of new employees to build a strong, cohesive team prepared to excel at store objectives.
Regularly analyzed sales data to identify areas of opportunity for improvement in product offerings or operational efficiency adjustments.
Enhanced staff productivity by providing thorough training, clear expectations, and consistent performance feedback.