Summary
Overview
Work History
Education
Skills
Languages
Timeline

JORGE SANDOVAL

Frisco,TX

Summary

Dynamic Engineering Technician with a proven track record at Abbott Neuro, excelling in project management and quality control. Demonstrated strong leadership and technical skills in optimizing manufacturing processes, enhancing product quality, and fostering team collaboration. Recognized for attention to detail and effective troubleshooting, driving successful outcomes in complex engineering projects.

Proficient Engineering Technician with demonstrated strengths in oral and written communication, interpersonal relations and product testing gained during 11-year career. Enthusiastic about working with engineers to design, test, and improve plans. Looking for chance to apply expertise to new role with progressive organization

Overview

25
25
years of professional experience

Work History

Engineering Technician, SR.

Abbott Neuromodulation
10.2013 - Current
  • Consistently met high-quality standards for all completed work while adhering to established timelines, ensuring client satisfaction with final results.
  • Contributed to a safer working environment through strict adherence to safety protocols, guidelines, and regulations.
  • Collaborated closely with engineers in developing new products or improving existing ones, providing valuable input from technician''s perspective.
  • Showcased strong attention to detail in preparation, assembly, and installation of intricate components supporting engineering projects.
  • Streamlined workflow within team through effective communication and collaboration with engineers, technicians, and management.
  • Completed engineering projects and tasks within established timelines and budgets.
  • Reviewed technical drawings developed by CAD technicians and drafters.
  • Assisted in training new team members on company procedures, policies, and technical skills necessary for their roles as Engineering Technicians.
  • Read and interpreted blueprints, technical drawings, schematics, and computer-generated reports.
  • Provided technical support for engineering projects to support accuracy and deadline management.
  • Developed strong relationships with vendors and suppliers to ensure timely delivery of materials needed for engineering projects.
  • Drafted technical reports and documentation for engineering projects.
  • Assisted with design and implementation of new engineering processes and procedures to optimize productivity.
  • Actively participated in cross-functional teams addressing complex problems requiring multidisciplinary perspectives contributing to successful outcomes.
  • Increased production efficiency, systematically analyzing and redesigning workflow processes in manufacturing unit.
  • Led cross-functional teams in execution of complex engineering projects, ensuring timely completion within budget constraints.
  • Optimized machine operation parameters, leading to noticeable improvement in product quality and consistency.
  • Facilitated knowledge transfer within organization, documenting key processes and training staff on new technologies.
  • Streamlined prototype development processes, significantly reducing time from concept to testing.
  • Conferred with engineers and designers to investigate and solve failure issues.

Lab Manager/Technician Specialist

Shlumberger
10.2011 - 10.2013
  • Served as primary contact for North America Artificial Lift sensors.
  • Managed the assembly, repair and installation of sensors.
  • Prepared detailed data analysis reports based on test results.
  • Played pivotal role in building and delivering successful submersible pumps
  • · Diagnosed and repaired circuit boards and wire harnesses using schematics, wiring diagrams, and testing instruments, enhancing system performance.
  • Reviewed and interpreted service manuals, specifications, wiring diagrams, and blueprints to ensure accurate assembly and troubleshooting.
  • Fostered positive working environment by promoting open communication among team members and addressing any conflicts promptly.
  • Actively participated in professional conferences and workshops, sharing laboratory best practices and fostering a culture of continuous improvement.
  • Improved laboratory efficiency by streamlining workflows and implementing process improvements.
  • Interviewed, hired and trained lab technicians to perform experiments and analyze results.
  • Maintained an organized inventory system for lab supplies, reducing waste and saving on procurement costs.
  • Set and oversaw quality assurance guidelines for laboratory work.
  • Developed and implemented standard operating procedures for laboratory processes, resulting in consistent quality of work.
  • Kept equipment maintained, facility clean, and organized and inventory stocked to maximize performance.
  • Mentored junior staff members, providing guidance on technical skills development and career growth opportunities.
  • Managed a team of technicians, ensuring adherence to safety protocols and proper handling of lab equipment.

Field Service Technician

Toshiba Business Solutions
06.2000 - 07.2011
  • Responded quickly to emergency maintenance requests for timely on-call support.
  • Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Increased customer satisfaction by providing prompt and efficient on-site support for technical issues.
  • Operated hand tools and power equipment according to company safety procedures.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Established positive customer relationships by providing punctual, cost-effective solutions.
  • Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
  • Strengthened relationships with customers by understanding their needs and delivering tailored solutions that exceeded expectations.
  • Streamlined service processes, documenting repair procedures and creating comprehensive reports for each job completed.
  • Facilitated smooth installations, ensuring proper setup and configuration of new equipment at customer sites.
  • Managed on-site and off-site installation, repair, maintenance, and test tasks.
  • Enhanced system performance through troubleshooting, diagnosing, and repairing complex electronic and mechanical systems.
  • Continuously expanded knowledge base through ongoing training and certification programs, staying current with industry advancements.
  • Reduced downtime with proactive identification of potential issues during regular site visits and routine inspections.
  • Optimized equipment functionality by performing routine calibration and adjustments to meet manufacturer specifications.
  • Improved equipment uptime by conducting regular preventive maintenance and timely repairs.
  • Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
  • Maintained company field response vehicle stocked with repair and replacement parts valued over $10,000.
  • Contributed to revenue growth by identifying sales opportunities during site visits, promoting additional products or services that align with customer requirements.
  • Collaborated with cross-functional teams to address unique challenges in the field, sharing expertise to develop innovative solutions.
  • Achieved high level of customer trust, consistently providing clear explanations of technical issues and steps taken to resolve them.
  • Reduced repeat service calls, meticulously performing quality checks after each repair.
  • Streamlined parts inventory management, ensuring critical spares were always available for urgent repairs.
  • Optimized route planning for service calls to maximize number of daily visits without compromising service quality.
  • Worked with diverse types of weather and ground conditions.
  • Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
  • Completed preventive maintenance on machines to enhance production and maintain quality.

Education

Associate of Applied Science - Electrical, Electronics And Communications Engineering

ITT Technical Institute, Chicago, IL
07-2000

Skills

  • Strong leader
  • Intro to SolidWorks and CAD
  • Pilot Line set-up
  • Quality control
  • Mechanical aptitude
  • Deadline management
  • Troubleshooting
  • Project management
  • Manufacturing process controls
  • System testing
  • Product development
  • Maintenance and repair

Languages

Spanish
Native or Bilingual

Timeline

Engineering Technician, SR. - Abbott Neuromodulation
10.2013 - Current
Lab Manager/Technician Specialist - Shlumberger
10.2011 - 10.2013
Field Service Technician - Toshiba Business Solutions
06.2000 - 07.2011
ITT Technical Institute - Associate of Applied Science, Electrical, Electronics And Communications Engineering

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