Jorge Santibanez
Summary
Detail oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
14
14
years of professional experience
Work History
Warehouse Supervisor
Cavallini Papers & Co.
09.2019 - 01.2024
- Managed merchandise inventory transactions.
- Increased accuracy in order fulfillment with thorough quality control checks before shipping orders.
- Handled day-to-day shipping and receiving overseeing more than 25 packages per day.
- Answered and managed incoming and outgoing calls while recording accurate messages for domestic and international clients.
- Fulfill orders at a efficient manner, palletize the items, scheduled a pickup and email the client a commercial invoice, packing list and tracking details.
- Ordered and restocked office supplies to keep staff efficient and on-task.
- Diagnosed and troubleshot hardware, software and network issues.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
City Carrier Assistant
USPS
11.2016 - 07.2019
- Planned and cased mail in sequence of delivery for designated route.
- Kept mail delivery records to track delivered and undelivered items and identify delivery issues.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Customer Service Cashier
Bed Bath & Beyond
04.2010 - 07.2016
- Developed and managed relationships with customers to increase customer loyalty.
- Counted money in drawers at beginning and end of each shift.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Education
High School Diploma -
City College of San Francisco
San Francisco, CASkills
- Packaging and Labeling
- Pallet Jack Operation
- Lifts 50 pounds
- Order Fulfillment
- Microsoft Outlook
- Loading and unloading
- Problem-Solving
- Forklift Operation
- Microsoft Excel
- Spreadsheet Creation
- Technical Support
Languages
Spanish
Native or Bilingual
Timeline
Warehouse Supervisor
Cavallini Papers & Co.
09.2019 - 01.2024
City Carrier Assistant
USPS
11.2016 - 07.2019
Customer Service Cashier
Bed Bath & Beyond
04.2010 - 07.2016
High School Diploma -
City College of San Francisco
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