Jorge Santos
Yuba City,CA
Summary
Adept culinary specialist with a proven track record at Longhorn Steakhouse, showcasing exceptional customer service and kitchen management skills. Elevated food quality and safety, achieving rapid ticket times and increasing kitchen output. Mentors with a strong work ethic, enhancing team productivity and guest satisfaction.
Diligent [Desired Position] with keen eye for detail and strong commitment to maintaining kitchen efficiency. Proven ability to support chefs by preparing ingredients and ensuring clean and organized work environment. Demonstrated skills in knife handling and food safety procedures.
Professional culinary worker with robust experience in food preparation and kitchen operations. Strong focus on team collaboration, ensuring efficient workflows and high-quality results. Adaptable and reliable, capable of handling changing needs with ease. Skilled in ingredient preparation, kitchen safety, and maintaining cleanliness. Known for organizational skills and consistent adherence to high standards.
Overview
20
20
years of professional experience
Work History
Prep Cook/Salad Fry/Culinary Specialist
Longhorn Steakhouse
11.2021 - 11.2024
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
- Collaborated with kitchen team, effectively communicating to streamline processes and optimize workflow.
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
- Monitored food quality and presentation to maintain high standards.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Checked and tested foods to verify quality and temperature.
- Oversaw food preparation and monitored safety protocols.
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.
- Increased kitchen output by analyzing workflow patterns and adjusting tasks as necessary.
- Supported the success of daily operations by assisting chefs with ingredient prep work as needed.
Cook/server
Dennys
01.2018 - 02.2021
- Communicated closely with servers to fully understand special orders for customers.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Trained new employees and delegated daily tasks and responsibilities.
Cook/Kitchen Manager
Village Inn Restaurant
08.2008 - 05.2018
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Collaborated with management team to develop new menu items.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Prepared and served various food items in fast-paced [Type] environment.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Monitored project progress, identified risks and took corrective action as needed.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Sourced, vetted and managed vendors needed to accomplish project goals.
Lead Line Cook
Ihop
01.2005 - 01.2018
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared ingredients ahead of time to promote efficiency in dish garnishing.
- Increased customer satisfaction rates by promptly addressing concerns and providing solutions to any issues that arose during service.
- Cleaned and sanitized work areas, utensils and equipment.
- Provided coaching and mentoring to employees.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Developed customized training materials for various industries, ensuring relevance to the target audience.
- Established and maintained quality control standards.
- Trained and mentored [Number] new personnel hired to fulfill various roles.
Education
High School Diploma -
Amphitheater High School
Tucson, AZ05-2021
Skills
- Attention to detail
- Cleaning and organization
- Customer service
- Safe food handling
- certified trainer
- Team leadership
- Time management
- Cooking techniques
- Food quality
- Food safety and sanitation
- Kitchen management
- Strong work ethic
- Guest engagement
- Exceptional customer service
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Prep Cook/Salad Fry/Culinary Specialist
Longhorn Steakhouse
11.2021 - 11.2024
Cook/server
Dennys
01.2018 - 02.2021
Cook/Kitchen Manager
Village Inn Restaurant
08.2008 - 05.2018
Lead Line Cook
Ihop
01.2005 - 01.2018
High School Diploma -
Amphitheater High School
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