Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Jorge Toral

Homestead,FL

Summary

Dynamic team leader with a proven track record at Walmart, excelling in coaching and mentoring to enhance performance. Skilled in conflict resolution and quality control, I foster a positive work environment while ensuring workplace safety. Committed to achieving business goals through effective collaboration and employee development.

Overview

8
8
years of professional experience
1
1
Certification

Work History

RBT

Behavior & Therapy Consultants
08.2025 - Current
  • Reduced challenging behaviors through the implementation of positive reinforcement strategies.
  • Received ongoing supervision from Board Certified Behavior Analysts to refine professional skills and knowledge.
  • Fostered strong relationships with clients'' families, fostering trust and open communication vital for successful outcomes.
  • Supported families in understanding and applying behavioral strategies within the home environment.

Team Lead

Walmart
04.2021 - Current
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.

Assistant Manager

Family Dollar
11.2018 - 03.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Cashier

Burger King
09.2017 - 11.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Education

South Dade Senior High School
Homestead, FL
08.2019

Skills

  • Attention to detail
  • Conflict resolution
  • Customer focus
  • Coaching and mentoring
  • Performance monitoring
  • Performance improvement
  • Quality control
  • Workplace safety

Accomplishments

RBT Certificate

Certification

RBT Certificate

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

RBT

Behavior & Therapy Consultants
08.2025 - Current

Team Lead

Walmart
04.2021 - Current

Assistant Manager

Family Dollar
11.2018 - 03.2021

Cashier

Burger King
09.2017 - 11.2018

South Dade Senior High School

Similar Profiles

CREATE PROFILE