Jorge Toro
Smyrna,GA
Summary
Placement in a challenging position that leverages my extensive background in running a property as efficiently as possible and to operate within the established budget to maximize my company’s success. while utilizing the talents I have acquired and developing new skills.
Overview
19
19
years of professional experience
Work History
Property Manager
Nals Apartment Homes
Smyrna, GA
01.2018 - Current
- Maintaining occupancy for 415 apartment community by enhancing income and control expenses within the budget guidelines.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Solicited and analyzed bids for repairs, renovation and general maintenance.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Enhanced event space quality by partnering with construction crews and contractors to complete maintenance and repairs.
- Monitored market trends to ensure competitive pricing structures for units under management.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Evaluated current staff members' performance levels in order to determine training needs or staffing changes if required.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Prepared detailed budgets and financial reports for properties.
Assistant Property Manager
RADCO Management
Sandy Springs, GA
05.2017 - 01.2018
- Maintained occupancy for 532 apartment community
- Consistently sustained average 95% occupancy by having a strong emphasis on resident retention
- Post rent, accounts receivable and payables, collections, weekly and monthly report
- Utilize tactful and aggressive collections to optimize income and operations of the community
- Decreased high delinquency rate by effectively communicating and improving process for collecting and tracking lease payments
- Training of leasing staff to increase customer service to ensure resident retention.
Co-Property Manager (Office Manager)
NALS Management
The Gardens of East Cobb
02.2015 - 05.2017
- Overseeing tenant relations and management of 484 apartment community
- Responsible for end –to- end property management functions, including tenant relations, facility security/maintenance, and oversight of contacted services
- Maintain proactive focus on sustaining full occupancy levels above 95% while increasing rents
- Recruit, hire, and supervise administrative and maintenance personnel, participated in and oversee employee training with 14 employees
- Prepare and managed annual budgets, and compile all financial, marketing, and all weekly and monthly reports for owners
- Conduct property inspections, and move -in/ move- out walk -thoughts
- Arrange and lead regular staff meeting to review operational needs and determine strategies
- Earned recognition for maintaining properties at high capacities with low turnover through professional networking, and excellent tenant relation
- Successfully turned around high delinquency rate by effectively communicating with tenants and improving process for collecting and tracking lease payments.
Assistant Property Manager
Princeton Management
Highland Lakes Apartments
05.2010 - 02.2015
- Consistently sustained average 95% occupancy by having a strong emphasis on resident retention
- Post rent, accounts receivable and payables, collections, weekly and monthly report
- Implement marketing ideas to enhance community appeal to generate traffic into leases thus increasing occupancy
- Utilize tactful and aggressive collections to optimize income and operations of the community
- Training of leasing staff to increase customer service and building rapport with residents to ensure resident retention and minimize turn over percentages.
Leasing Professional
GFI Management
Westchase Apartments
01.2008 - 04.2010
Leasing Consultant /Assistant Property Manager
The Bethany Group
Park Colony Apartments & Lacota Apartments
10.2004 - 08.2007
Skills
- Knowledgeable in all of Microsoft office
- Other software such as AMSI, Yardi One, Rent Cafe CRM, PowerPro and CheckPointe ID
- Fluent in both English and Spanish
Timeline
Property Manager
Nals Apartment Homes
01.2018 - Current
Assistant Property Manager
RADCO Management
05.2017 - 01.2018
Co-Property Manager (Office Manager)
NALS Management
02.2015 - 05.2017
Assistant Property Manager
Princeton Management
05.2010 - 02.2015
Leasing Professional
GFI Management
01.2008 - 04.2010
Leasing Consultant /Assistant Property Manager
The Bethany Group
10.2004 - 08.2007
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