Jorge Valdez
Glendale,AZ
Summary
As a dedicated Sales Representative, I am motivated to provide great customer care while building rapport and establishing lasting business relationships, contributing to the overall success of the company. I am reliable and self-sufficient, with a proven sales record through in-depth product knowledge and time management qualities.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Mortgage Broker
Self Employed
11.2023 - Current
- Managed loan pipelines efficiently, promptly addressing any issues or concerns that arose during the mortgage process.
- Assisted clients in improving their credit scores and overall financial standing, increasing their chances of loan approval and favorable terms.
- Collaborated with different lenders to find best possible deal for homebuyers.
- Explained entire mortgage loan process to borrower.
Sales Representative
Native New Yorker Bar & Grill
05.2012 - 09.2015
- Being fast and attentive, Establishing a bond with customers, Learning new daily specials and drink mixes, Daily inventory and orders, Handling cash and debit card transactions
Director of Mortgage Loans
JFQ Lending
11.2019 - 03.2023
- Leading a team of high-level sales individuals, Providing knowledge and a second voice with clients, Setting daily personal and team goals, Making sure sales representatives are working and following up with their pipelines, Making output calls, text, emails, Providing feedback and tips to loan officers on my team, Helping loan officers achieve financial goals, Creating a fun and exciting workspace, Staying up to date with loan programs and interest rates
Loan Officer
Quicken Loans (Rocket Mortgage)
01.2018 - 10.2019
- Helping families achieve homeownership, Providing clients with financial assessments, Credit repair programs, Money management help, Discussing loan options and programs, Following up with clients daily, Calling a pipeline and generating new leads, Customer sales in person and over the phone, Setting daily goals
Sales Representative
AT&T
01.2015 - 12.2017
- Promote an excellent customer experience in store by answering all questions and concerns, Discussed all available products and services to determine the best solution for each customer's needs, Promoted current and upcoming sales to potential customers, Securely maintaining sensitive customer information used during transactions, Following up with customers to establish relationships, Complete regular trainings on new products and services available, Maintained or exceeded monthly and quarterly sales, Cash handling and credit card processing
Education
Associates - Business Management
Arizona State University
Glendale, AZ08.2017
Skills
- Customer Service
- Customer Relations
- Customer Relationship Building
- Interpersonal communication skills
Certification
- Licensed to originate mortgage loans in 32 states
Education
Cortez High School, High School Diploma, 3.4, Associates Degree in Business Management
Qualitiestraits
- Bilingual
- Communication Skills
- Computer Proficiency
- Detail Oriented
- Service Oriented
- Team Player
- Flexibility
- Positive Attitude
- Organizational Skills
- Interpersonal Skills
- Professional
- Strong Work Ethics
- Adaptability
- Quick Learner
References
Available upon request
Languages
Spanish
Full Professional
Timeline
Mortgage Broker
Self Employed
11.2023 - Current
Director of Mortgage Loans
JFQ Lending
11.2019 - 03.2023
Loan Officer
Quicken Loans (Rocket Mortgage)
01.2018 - 10.2019
Sales Representative
AT&T
01.2015 - 12.2017
Sales Representative
Native New Yorker Bar & Grill
05.2012 - 09.2015
Associates - Business Management
Arizona State University