Jorge Valentin
Methuen,Massachusetts
Summary
Dedicated and efficient, with a proven track record at FedEx, where I exceeded performance expectations during peak seasons. Skilled in merchandise stocking and known for exceptional time management, I consistently enhance productivity and customer satisfaction. My bilingual abilities and strong work ethic make me a valuable asset to any team, fostering positive communication and collaboration.
Overview
3
3
years of professional experience
Work History
Grocery Bagger
Market Basket
12.2023 - Current
- Retrieved items for customers and verified prices.
- Contributed to store''s positive reputation by consistently demonstrating professionalism and dedication to customer service.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Removed trash, swept, and mopped floors for professional appearance.
- Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
- Pleasantly greeted customers and provided prompt and courteous service.
- Maintained cleanliness of checkout area by regularly disposing of trash and wiping surfaces.
- Assisted customers with carrying heavy bags to their vehicles, enhancing overall service quality.
- Increased efficiency by sorting items according to the customers'' preferences or needs before bagging them.
- Ensured proper handling of fragile items to minimize breakages and complaints.
- Collected carts from parking lot and designated return locations.
- Upheld high standards of hygiene and sanitation by regularly washing hands and wearing necessary protective equipment while on duty.
- Reduced wait times for customers by quickly and accurately bagging groceries.
- Placed items into bags, boxes or other containers.
Package Handler
FedEx
06.2021 - 12.2023
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
- Helped train new employees in safe practices and warehouse procedures.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Assembled, sealed, and loaded packages into correct trucks.
- Followed safety regulations to maintain safe work environment.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Operated equipment while observing standard safety procedures.
- Maintained clean, orderly work environment free of hazards.
- Used hand-held scanners and physical logs to accurately track item movements.
- Followed verbal and written instructions to properly move and ship products.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Supported team morale by fostering positive communication and collaboration among coworkers.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Moved furniture and boxes using utility dolly and truck ramp.
Education
High School Diploma - Construction And Painting
Greater Lawrence Vocational Technical School
North Andover, MA06.1998
Skills
- Patience and Tolerance
- Grocery bagging skills
- Returning carts
- Cleanliness Maintenance
- Customer Assistance
- Safety awareness
- Efficient bagging
- Cart Collection
- Bilingual in Language
- Product stocking
- Product facing
- Restocking and display setup
- Proper lifting techniques
- Safety practices
- Merchandise Stocking
- Building end caps
- Spill removal
- Parking lot maintenance
- Bagging groceries
- Weight distribution
- Collecting carts
- Removing trash
- Carts collection
- Flexible Schedule
- Workplace Safety
- Order Fulfillment
- Clear Communication
- Strong Work Ethic
- Bagging and Packaging
- Cleaning and organization
- Time Management
- Shelf Stocking
- Punctual and Dependable
- Heavy Lifting
- Workspace Organization
- Bar Code Scanning
- Waste Management
Timeline
Grocery Bagger
Market Basket
12.2023 - Current
Package Handler
FedEx
06.2021 - 12.2023
High School Diploma - Construction And Painting
Greater Lawrence Vocational Technical School