Jorge Vallejo Jr
Livingston
Summary
Experienced with operating and maintaining gaming machines. Utilizes strong troubleshooting abilities to ensure minimal downtime and optimal gaming experiences. Knowledge of customer service principles and effective communication in dynamic settings.
Reliable and brings strong background in gaming operations and customer service. Attentive, hardworking and detail-oriented in face of challenging daily assignments. Goes above and beyond to help each guest.
Great people skills and time management abilities. Learns new assignments quickly and always follows gaming commission rules. Dependable, results-driven and cross-trained in multiple positions.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bar Gaming Machine Attendant
Naskila Casino
02.2023 - Current
- Collaborated with team members to optimize workflow and enhance service efficiency.
- Managed cash handling responsibilities with accuracy and integrity while issuing payouts to winning patrons.
- Enhanced customer satisfaction by efficiently handling slot machine malfunctions and resolving issues promptly.
- Connected with guests on personal level to build loyalty.
- Provided timely support to other departments as needed, fostering positive working relationships across the casino property.
- Contributed to the casino''s positive reputation by consistently delivering courteous, professional service that exceeded guest expectations.
- Assisted in troubleshooting technical issues, enhancing operational efficiency of gaming systems.
Groundskeeper
Naskila Casino
10.2022 - 02.2023
- Operated lawn mowers, trimmers, and other equipment to ensure well-kept landscapes.
- Supported waste management efforts by ensuring proper disposal of debris and litter.
- Enhanced curb appeal by maintaining lawns, gardens, and walkways in pristine condition.
- Maintained cleanliness and safety of outdoor areas using various landscaping tools.
- Adapted quickly to various job requirements and challenges.
- Demonstrated adaptability in learning new skills on the job, increasing overall productivity within the team dynamic.
Education
Certification - Computer Maintenance
Angelina College
Lufkin, TX12-2023
High School Diploma -
Livingston High School
Livingston, TX05-2022
Skills
- Strong multitasking
- Quick learner
- Cash handling proficiency
- Gaming machine maintenance
- Teamwork and collaboration
- Customer service
- Problem-solving
- Hand and power tools
- Multitasking
- Reliability
- Machine operation
- Effective communication
Certification
TestOut PC Pro certification in computer maintenance.
Timeline
Bar Gaming Machine Attendant
Naskila Casino
02.2023 - Current
Groundskeeper
Naskila Casino
10.2022 - 02.2023
Certification - Computer Maintenance
Angelina College
High School Diploma -
Livingston High School