Jorge Vazquez
El Paso,TX
Summary
Experienced customer service professional dedicated to resolving issues and cultivating a positive company image. Strong communication skills and ability to solve problems efficiently.
Overview
17
17
years of professional experience
1
1
Certification
Work History
CDL A OTR Driver
Mesilla Valley Transportation
El Paso, TX
08.2024 - Current
- Performed pre-trip inspections on vehicles before each trip, ensuring safety and compliance with Department of Transportation regulations.
- Maintained accurate records of deliveries, including delivery dates, times, products, and recipients.
Firearm Auditor
First Cash Inc
El Paso, TX
09.2023 - 07.2024
- Prepared detailed audit workpapers for review by senior auditors.
- Drafted reports summarizing audit results while highlighting any irregularities or inconsistencies found during the process.
- Conducted audits on internal controls and developed reports on findings.
- Performed audits of operational and financial areas to check compliance.
- Wrote reports, authored papers and organized supporting documentation.
- Developed promotional strategies to increase sales of featured products.
- Organized displays according to company standards and specifications.
- Analyzed inventory levels and made adjustments accordingly for maximum profitability.
- Maintained accurate records of all merchandise transactions including receipts, invoices, orders, discounts.
- Maintained a clean and organized work environment at all times.
- Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.
- Generated reports detailing current stock levels, sales figures, markdown information.
- Built product displays and placed appropriate signage for merchandise.
Distributor Driver
L&F Distributors
EL Paso, TX
06.2023 - 09.2023
- Determine and maintain proper scheduling of delivery routes, take shrink wrap off pallets and down stack product, unload product from truck, deliver product into store or customer, and remove trash and empty boxes upon completion.
- Developed and managed relationships with existing customers to ensure customer satisfaction.
- Maintained accurate records of customer orders, invoices, product availability, and delivery schedules.
- Monitored stock levels and placed orders with suppliers as needed.
- Assessed customer feedbacks about products and services to improve customer service experience.
- Maintained relationships with key customers in territory by facilitating ongoing product training and support.
- Coordinated delivery schedules to optimize distribution efficiency.
Provider
Alegre Health Care
El Paso, TX
09.2020 - 05.2023
- Provide non-medical elderly care and home companionship, helping with various responsibilities such as laundry, grocery shopping, and meal preparation.
Auditor/Merchandiser
First Cash Inc
El Paso, TX
05.2007 - 09.2020
- In charge of reviewing store inventory and insuring tickets are correctly filled, as well to include preventing any internal or external theft that might occur, and making sure that each location complies with state regulations.
- Created merchandising plans based on customer buying habits and trends in the industry.
- Organized displays according to company standards and specifications.
- Assisted customers with locating desired items within store locations.
- Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.
- Generated reports detailing current stock levels, sales figures, markdown information.
- Arranged items in favorable positions and areas of store to attract customers and optimize sales.
Education
High school or equivalent - General Studies
Prep Chamizal
Skills
- Auditor - 10 years
- Provider - 3 years
- Customer Service - 10 years
- Driver/Deliveries - 1 year
- Conflict resolution abilities
- Safe Driving Practices
- Safe Driving
- Delivery Scheduling
- DOT Compliance
- Document Management
- Materials Transport
- OTR Driving
- Tanker and Hazmat Endorsements
Certification
- H endorsement (Hazardous Materials)
- N endorsement (Tanker Vehicles)
- T endorsement (Double and Triples)
Languages
English
Full Professional
Spanish
Full Professional
Timeline
CDL A OTR Driver
Mesilla Valley Transportation
08.2024 - Current
Firearm Auditor
First Cash Inc
09.2023 - 07.2024
Distributor Driver
L&F Distributors
06.2023 - 09.2023
Provider
Alegre Health Care
09.2020 - 05.2023
Auditor/Merchandiser
First Cash Inc
05.2007 - 09.2020
- H endorsement (Hazardous Materials)
- N endorsement (Tanker Vehicles)
- T endorsement (Double and Triples)
High school or equivalent - General Studies
Prep Chamizal
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