Through the course of my career, I have gained experience within the past ten years working as a financial advisor, working in a management department and have been knowledgeable when working with children.
Overview
15
15
years of professional experience
Work History
Direct Care Worker
Compass Connections
05.2023 - Current
Maintain accurate records of children in care, regarding their health, living or medical needs.
Helping children maintain a structured schedule throughout a weekly basis while advising children of house rules.
Assist children when making phone calls to home country.
Assist children when making client Service Requests (CSR).
Prepare for the children's departure or arrival when need be
Assistant Teacher
Ramon Lopez School
02.2019 - 03.2021
Dedicating and showing responsibility with classroom settings.
Assisting and preparing students with needed materials for daily activities.
Ensuring organization and learning engagement for students.
Keeping up with school policies and forming teacher parent meetings to inform of student's progress.
Meeting with staff to maintain open communication and preparation for school projects and needs.
Branch Service Manager
BANORTE
12.2009 - 12.2018
Handled customers' complaints and questions with utmost professionalism to restore satisfaction and maintain loyalty to branch.
Managed branch vault and cash supply to keep appropriate level of currency on hand.
Trained staff in bank products, operations procedures and successful sales strategies.
Processed customers' deposits, transfers and cash withdrawals.
Evaluated employee performance regularly, providing constructive feedback for continuous improvement.
Protected branch assets through security monitoring and effective assessment techniques at each customer contact point.
Managed branch operations for optimal efficiency, ensuring smooth daily functioning and minimizing downtime.
Mentored junior employees in professional development opportunities, helping them advance their careers within the organization.
Developed strong relationships with clients, fostering loyalty and trust while driving business growth.
Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
Delivered quality service with remarkable efficiency by skillfully overseeing daily branch operations.
Led by example, exhibiting strong work ethic and consistently meeting or exceeding individual sales targets while inspiring team members to do the same.
Managed branch sales, customer service, finances and recordkeeping.
Increased branch sales by implementing innovative sales strategies and fostering a customer-centric environment.