Jorge Vega
San Ysidro,CA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Knowledgeable and dedicated customer service professional.
Overview
10
10
years of professional experience
1
1
Certificate
Work History
Drug Testing Technician
American Security Force
San Marcos, CA
10.2021 - 09.2022
- Used sample prep equipment to prepare for drug tests.
- Troubleshot equipment and monitored calibration and SPC.
- Read and interpreted documents such as safety rules, operating and maintenance instructions and procedure manuals.
- Prepared test samples and obtained and recorded test data in accordance with standards.
- Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Front and Back Office Medical Assistant
St.Joseph Medical Center
Mission Viejo, CA
03.2019 - 05.2020
- Partnered with insurance company contacts to obtain authorizations related to performing medical procedures.
- Optimized patients' satisfaction, provider time and treatment room utilization by scheduling appointments in person or by telephone.
- Placed laboratory tests and scan results in EMR for provider review.
- Kept medical office supplies adequately stocked by anticipating inventory needs, placing orders and monitoring office equipment.
- Ordered prescription refills on behalf of existing office patients.
- Registered new patients and updated existing patient demographics by collecting detailed patient information including personal and financial information.
- Assessed calls and inquiries to prioritize services based on medical emergencies.
- Verified patient information by interviewing patient, recording medical history and confirming purpose of visit.
- Transmitted paperwork between providers and insurance companies to facilitate billing.
- Created new patient charts and scanned documentation before and after appointments into EHR system.
- Submitted insurance claims and updated patients' insurance information.
Lead Medical Assistant
UCI Medical Center Cancer Center
Orange, CA
03.2011 - 11.2018
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Triaged incoming calls for provider to determine callers' likely needs, including immediate appointments or scheduled visits.
- Enforced department policies and procedures to keep team operating effectively and delivering top-notch care.
- Collected co-payments from patients for visits and completed daily cash deposits to secure funds.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Gathered records pertinent to specific problems, reviewed for completeness and accuracy and attached records to correspondence as necessary.
- Maintained consistent follow-up on status of prior authorization requests.
- Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
Education
GED -
American Career College
Anaheim, CA11.2011
Skills
- Computer skills
- Flexible & Adaptable
- Communication
- Customer service
- Teamwork
- Leadership
- Active Listening
- Transferable skills
- Interpersonal Communication
- Organization
- Problem Solving
- Administrative
Certification
- Licensed BLS
Timeline
Drug Testing Technician
American Security Force
10.2021 - 09.2022
Front and Back Office Medical Assistant
St.Joseph Medical Center
03.2019 - 05.2020
Lead Medical Assistant
UCI Medical Center Cancer Center
03.2011 - 11.2018
GED -
American Career College
- Licensed BLS
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