Summary
Overview
Work History
Education
Skills
Timeline

Jorge Velez Diaz

Full Time Sales Advisor
19 America St, Providence,RI

Summary

I'm a Highly motivated and Friendly sales Advisor knowledgeable about H&M products and skilled at connecting customers with solutions. Adept at listening to needs and conveying information. Poised to leverage sales and service expertise developed over 6 years in the sales industry. i believe as a full time sales advisor, i am an outgoing sales professional with a track record of driving increased sales, improving buying experience and elevating company profile with target market.

Overview

4
4
years of post-secondary education
7
7
years of professional experience

Work History

Full Time Sales Advisor

H&M Hennes & Mauritz
Providence, RI
10.2017 - Current
  • I am responsible for delivering the best possible customer experience that contributes to the sales and profit in our store.
  • Always put the customer first and offer assistance by sharing my product and fashion knowledge.
  • Create an environment that is easy for our customers to shop, through store operations and excellent garment care practices.
  • By sharing my knowledge and skills with my colleagues, i actively contribute to make a best possible team in order to meet the expectations of our customers.

Sales Associate

Vans
Providence , RI
05.2015 - 06.2018
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Helped customers complete purchases, locate items and join reward programs.

Education

High School Diploma -

The Met High School, Providence, RI
08.2010 - 06.2014

Skills

    Customer Service

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Timeline

Full Time Sales Advisor - H&M Hennes & Mauritz
10.2017 - Current
Sales Associate - Vans
05.2015 - 06.2018
The Met High School - High School Diploma,
08.2010 - 06.2014

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Jorge Velez DiazFull Time Sales Advisor