Jorge Zayas Caban
Parma,OH
Summary
Hardworking employee enthusiastic about learning Freight Forwarding field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
21
21
years of professional experience
Work History
Owner/Operator Truck Driver
Transconexion, LLC
06.2017 - Current
- Streamlined the delivery process by planning optimal routes, considering fuel costs and traffic conditions.
- Established strong working relationships with dispatchers, resulting in improved coordination and scheduling.
- Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
- Promoted a safe work environment by adhering to company policies and federal regulations governing commercial vehicle operations.
- Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
- Enhanced fleet performance metrics by consistently meeting deadlines for pick-ups/deliveries without compromising safety standards.
- Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
- Improved overall organizational productivity by implementing efficient time management techniques for both driving hours and non-driving tasks.
- Increased revenue by strategically expanding a client base and negotiating favorable contract terms.
- Enhanced operational efficiency by performing routine maintenance checks on the truck and equipment.
- Boosted customer satisfaction by ensuring timely and accurate deliveries, and maintaining open communication with clients.
Company Truck Driver
Crete Carrier
01.2015 - 05.2017
- Improved safety records by strictly adhering to company policies and federal regulations during long-haul trips.
- Reduced fuel consumption by consistently practicing eco-driving techniques and monitoring vehicle performance.
- Maintained high levels of customer satisfaction with timely deliveries, professionalism, and effective communication.
- Enhanced route efficiency by utilizing GPS technology and analyzing traffic patterns for optimal travel times.
- Collaborated with dispatchers to coordinate delivery schedules, address any changes, and minimize delays effectively.
- Communicated effectively with customers regarding estimated arrival times, special requests, or issues encountered during transport.
- Built solid relationships with clients through consistent reliability and professionalism in all aspects of service delivery.
Business Consultant
Ground Ocean Air Logistic
02.2003 - 12.2014
- Streamlined operational processes with the integration of innovative technologies, reducing overall costs.
- Enhanced team productivity by guiding effective time management and prioritization techniques.
- Delivered successful projects within tight deadlines, ensuring consistent client satisfaction and timely project completion.
- Established strong client relationships through excellent communication and negotiation skills to secure long-term contracts.
- Identified growth opportunities for clients by conducting thorough financial and risk assessments.
- Evaluated existing business models, identifying areas of improvement to increase revenue generation potential.
- Negotiated favorable contract terms with vendors, saving costs without compromising quality or service levels.
- Crafted persuasive proposals that secured high-value projects from both new and existing clients.
- Evaluated situations and delivered targeted solutions using various tools and resources.
- Developed new proposals, contracts, and procedures to draw in more clients and streamline work operations.
- Developed effective improvement plans in alignment with goals and specifications.
Education
Bachelor of Arts - Economics
University of Puerto Rico - Cayey
Cayey, PR05.1983
Skills
- Route Planning
- Safety Compliance
- Self-motivation and discipline
- Customer service orientation
- Effective communication abilities
- Teamwork and collaboration
- Regulatory compliance understanding
- Attention to detail
- Professionalism and work ethic
- Problem-solving aptitude
- Document Management
- Adaptability and flexibility
Languages
English
Professional Working
Spanish
Full Professional
Timeline
Owner/Operator Truck Driver
Transconexion, LLC
06.2017 - Current
Company Truck Driver
Crete Carrier
01.2015 - 05.2017
Business Consultant
Ground Ocean Air Logistic
02.2003 - 12.2014
Bachelor of Arts - Economics
University of Puerto Rico - Cayey
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