Jorge Zuniga
Long Beach,CA
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences. Very knowledgeable of VR hardware from Standalone to PCVR and VR related PC trouble shooting. 5+ Years of owning PC VR setup. Passionate of technology and gaming.
Overview
9
9
years of professional experience
Work History
Manager
Looffs-Lite-A-Line
05.2016 - 03.2020
- Developed detailed plans based on broad guidance and direction.
- Onboarded new employees with training and new hire documentation.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional, organized, and safe environment for employees and patrons.
- Redeemed coupons to discount purchases.
- Maintained accurate records of customer transactions for reporting purposes.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Answered product questions using knowledge of sales and store promotions..
- Counted money in drawers at beginning and end of each shift.
Cashier
Looffs-Lite-A-Line
01.2011 - 05.2016
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Learned duties for various positions and provided backup at key times.
- Handled cash with high accuracy and took care to check bills for fraud.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Juan Rodriguez Cabrillo High School
Long Beach, CA06.2010
Skills
- Configuration and Management
- Customer Relationship Management
- Issue and Conflict Resolution
- Complex Problem-Solving
- Overseeing Employees
- Managing Cash Register
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Manager
Looffs-Lite-A-Line
05.2016 - 03.2020
Cashier
Looffs-Lite-A-Line
01.2011 - 05.2016
High School Diploma -
Juan Rodriguez Cabrillo High School
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