Summary
Overview
Work History
Education
Skills
Volunteerinternshiphistory
Professionalworkhistory
Timeline
Accomplishments
I like to play Music
Languages
Generic

Jorge Camacho

Bakersfield,CA

Summary

With 5+ years of management and customer service experience, I am confident in leveraging my 30 years of experience to support individuals facing challenges and contribute to their recovery journey. As a Peer Support Specialist, I possess a deep understanding of the care system and can offer valuable insights based on my own life experiences with mental illness. I bring an energetic and compassionate approach, backed by [Number] years of expertise in providing mental support, advice, and assistance to individuals seeking positive life transformations. Compassionate Community Health Worker with 7 years of experience in fast-paced positions. Committed to helping community members improve wellness through hands-on support and education. 20 Dedicated Community Organizer with [Number] years of empowering underserved cultures and interests by communicating with local and state governments. Skilled at connecting organizations with powerful allies to solicit real change and effective action. Known for bringing diverse groups together to achieve universally beneficial goals

Overview

7
7
years of professional experience

Work History

Community Health Worker

Bakersfield American Indian Health Project
Bakersfield, CA
04.2023 - Current
  • Connected families with necessary social services, alleviating barriers to healthcare access and improving quality of life.
  • Built trust within diverse communities through cultural competency training, empathetic communication skills, and active listening techniques.
  • Addressed patient concerns and provided support to vulnerable demographics.
  • Participated in ongoing professional development opportunities to stay current on best practices in community health work, ensuring the delivery of quality services to clients.
  • Worked directly with patient treatment teams and participated in care coordination procedures.
  • Managed enrollment, transportation, and paperwork for individuals to take advantage of community resources.
  • Increased awareness of available resources by organizing and participating in community health fairs and events.
  • Conducted home visits to assess living conditions, provided recommendations for safety improvements, and connected clients with resources as needed.
  • Improved community health by conducting assessments, identifying needs, and developing intervention plans.
  • Explained required eligibility applications to patients and helped complete applications for services.
  • Assisted clients in navigating complex healthcare systems by providing guidance on insurance coverage options and connecting them with appropriate providers or agencies.
  • Monitored and documented participants' progress toward individualized health goals.

Peer Support Specialist/Case Manager

Telecare Corporation
09.2018 - 06.2024
  • Foster overall development to the homeless population and individuals present with severe mental challenges by sharing lived experiences to enhance members' recovery.
  • Developed trusting relationships with clients by maintaining confidentiality, respect, and non-judgmental attitudes.
  • Monitored and reported on client progress, providing valuable feedback for continuous program improvement.
  • Supported clients in setting and achieving personal goals, leading to improved life satisfaction.
  • Increased awareness of mental health resources in the community through outreach efforts.
  • Conducted workshops on coping strategies, equipping clients with tools for managing stress and anxiety.

Auto Parts Manager

O'Reilly Auto Parts
11.2012 - 09.2018
  • Supervised and trained 7-10 employees to help develop the mechanical, technical, and sales performance of the department.
  • Advised customers on appropriate parts selection based on their specific needs and vehicle requirements.
  • Conducted regular inventory audits to identify discrepancies and prevent stock issues.
  • Maintained accurate records of transactions, invoices, purchase orders, and returns for easy reference and proper documentation.
  • Collaborated with the sales team to develop targeted marketing campaigns, boosting product visibility and sales revenue.
  • Handled complex customer complaints professionally, resolving issues promptly and maintaining high levels of satisfaction.
  • Streamlined order processing for faster customer service and increased client satisfaction.

Education

Some College (No Degree) - Drug Abuse Counseling

Saddleback College
Mission Viejo, CA

Peer Support and Recovery Training Certificate -

RI Consulting
Phoenix, AZ
01.2021

No Degree - Mental Health Services

NAMI
Orange, CA

Some College (No Degree) - Drug Abuse Counseling

Twin Town Treatment Center
Orange, CA

Skills

  • Clerical/HR Administration
  • Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • Documentation/Data collection - Caminar & Avatar
  • Active Listening
  • Bi-lingual in Spanish
  • Cultural Competency
  • Harm Reduction/Motivational Interviewing
  • Group Facilitation
  • Mandated Reporter
  • Professional Development & Leadership

Volunteerinternshiphistory

Peer Advocate, Peer Voices of Orange County (PVOC), Month 2021, present, Mentored members and their families are impacted with substance use disorders by providing education, intervention, and relapse prevention., Co-facilitate self support groups to provide various coping methods to guide individuals struggling with mental health challenges., Utilize comprehensive resource guide to educate and link members to local community resources which includes shelters, food banks, medical services, and law services., Travels locally to provide outreach for potential members that need guidance in their legal status, rights, and overall recovery.

Professionalworkhistory

  • Peer Support Specialist/Case Manager, Telecare Corporation, Anaheim, CA, 09/2019, present, Foster overall development to the homeless population and individuals present with severe mental challenges by sharing my lived experiences to enhance member's recovery., Facilitate group intervention with members by running 12 step, skill building, and self-support groups to ensure emotional and critical guidance., Implement case management by assisting members with coping skill development, linkage with housing and benefits community resources, and goals based on member's individualized treatment plans., Demonstrate various intervention techniques by utilizing motivational interviewing, grounding techniques, completing Recovery action plans, and sharing personal experiences to ensure positive decision making and progress in an individual's recovery., Complete charting and documentation in adherence to 24-hour company policy.
  • Auto Parts Manager, O'Reilly Auto Parts, Escondido & Anaheim, CA, 11/2012, 09/2018, Supervised and trained 7-10 employees to help develop mechanical, technical, and sales performance of the department., Developed and enforced high quality protocol when working with customers to ensure maximum customer satisfaction., Generate invoices and process returned parts efficiently to provide customer service for valued customers via in person or phone., Administered and ensured annual operating budget, stock check, stock adjustments and pricing parameters are appropriate for parts to produce satisfactory profit.

Timeline

Community Health Worker

Bakersfield American Indian Health Project
04.2023 - Current

Peer Support Specialist/Case Manager

Telecare Corporation
09.2018 - 06.2024

Auto Parts Manager

O'Reilly Auto Parts
11.2012 - 09.2018

Some College (No Degree) - Drug Abuse Counseling

Saddleback College

Peer Support and Recovery Training Certificate -

RI Consulting

No Degree - Mental Health Services

NAMI

Some College (No Degree) - Drug Abuse Counseling

Twin Town Treatment Center

Accomplishments

  • Documented and resolved the overflow and shortages for DME.
  • Achieved Inventory control by implementing the Barcloud inventory program that allows to track all inventory on hand

I like to play Music

I like to play my drums.

Languages

Spanish
Native or Bilingual
Jorge Camacho