Jorge Martinez
Laredo,TX
Summary
I am very versatile and highly motivated when given the chance to show what I can do. I have always work jobs with weekly changed schedules so I am very free every day and when needed. I have always help departments when I see they need the extra hands. I adapt very easily and look into later problems ahead on time. If needed, I can order and drive to any place to get the supplies I see running low. I am very interested in doing schedules as I am very patient and since I have been stock for a long time, I always know what we are missing and how much it would be needed for the week. I am very dependent to my own, so having that freedom will assure you I can do a lot of things.
Overview
6
6
years of professional experience
Work History
Movie Theater Employee
Rick Arriaga
Laredo
12.2021 - Current
- Maintained a clean environment by sweeping floors, cleaning bathrooms, and wiping down concession areas.
- Greeted customers and provided information about movies, tickets, concessions, and theater policies.
- Provided excellent customer service by addressing questions or concerns from guests promptly and politely.
- Assisted in training new employees on proper procedures for ticketing and concessions sales.
- Resolved customer complaints in a professional manner while maintaining company standards of quality service.
- Worked closely with management team to complete assigned tasks efficiently.
- Communicated effectively between departments regarding any changes or updates in services or policies.
Dishwasher/Event Organizer
Laredo Country Club
Laredo, Texas
04.2020 - 02.2021
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
- Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
- Assisted in preparing salads and desserts when requested by chefs or supervisors.
- Performed routine maintenance tasks such as cleaning filters in the dishwashing machine.
- Developed great team spirit with other personnel by pitching in and helping with task completion.
- Organized meetings with vendors to discuss event requirements.
- Resolved any issues that may arise before or during an event.
- Managed inventory of event supplies and equipment, ensuring availability and condition for upcoming events.
Kennel Technician/Supervisor
Luisa Ortiz
Laredo, Texas
04.2018 - 04.2020
- Supervised the daily operations of kennel staff, providing guidance and support.
- Ensured animal safety protocols were followed, including proper cleaning and sanitization techniques.
- Developed training programs for new Kennel Technicians to ensure they understood job duties and responsibilities.
- Being in charge of staff schedules, fundraisings, and special appointments when my boss was gone for weeks.
- Assist surgeries when they needed extra hands.
- Follow up with medications and up-to-date vaccines of animals.
- Responded to customer inquiries regarding pet care services and provided assistance when needed.
- Check inventory and order supplies weekly.
- Evaluated employee performance on an ongoing basis to identify areas needing improvement.
Education
GED -
Laredo College
Laredo, TexasSkills
- Strong Work Ethic
- Excellent customer service
- Food safety knowledge
- Observational in staff and inventory areas
- Computer skills
- Problem-Solving
- Reliability
- Team building
- Task Prioritization
- Attention to Detail
- Adaptability
Timeline
Movie Theater Employee
Rick Arriaga
12.2021 - Current
Dishwasher/Event Organizer
Laredo Country Club
04.2020 - 02.2021
Kennel Technician/Supervisor
Luisa Ortiz
04.2018 - 04.2020
GED -
Laredo College