JORGE ALBERTO RAMOS ARENAS

Pittsburg,United States

Summary

Thorough Service Technician utilizes in-depth knowledge of troubleshooting and repair. Talented at handling multiple work orders with efficiency and focus on quality. Excellent work ethic and continuous drive to acquire new service and repair skills. Innovative Media Director with extensive experience handling and utilizing media forms for promotional purposes. Accomplished in developing strategies and policies. Adept at finding state-of-the-art ideas for media management. Creative Website Editor with exceptional design, planning and programming skills. Tech-savvy expert in ambiguous environments driving projects to completion. Strategic leader with exceptional writing and editing skills. Creative Video Producer with 10 years background in successful execution of film projects from script development to casting, editing and post-production. Ambitious entertainment professional focused achieving project goals on-time and under budget. Adaptable team player skilled at coordinating video shoots while managing distribution of content. Versatile Graphic Designer with talent for developing unique custom artwork. Well-versed in generating innovative ideas and concepts. Collaborates with marketing and management teams to identify mockups and uses feedback to develop final drafts.

Overview

years of professional experience

Work History

Computer Technician and Media Director

The Journey Church

Concord

01.2017 - Current

Disassembled computer systems to troubleshoot and resolve hardware issues.
Troubleshot devices to identify and solve issues with hardware or software performance.
Installed computers and other devices individually and across networks, testing connections to support proper functioning.
Configured computers to network drivers and connected to printers and other peripheral equipment.
Diagnosed and determined system issues to route for repair.
Detected and corrected error messages within software and hardware reporting systems.
Trained users to operate and manage hardware and software.
Documented repair processes and helped streamline procedures for future technical support actions.
Supported users with fax machines, printers and other output devices to facilitate local connectivity requirements.
Drove consistent, above-benchmark campaign results by producing viral video content and directly engaging with social media users.
Researched and analyzed media data to identify trends and opportunities for clients.
Collaborated with marketing staff to develop strategic advertising plans focused on specific customer or market areas.
Planned, produced and edited video projects to maximize engagement.
Posted useful, creative and timely content on social media, blog and website.
Utilized editing and photography tools to enhance storytelling.
Maintained knowledge of digital technology and social media trends, media requirements, and best practices.
Curated content for social media platforms.
Designed websites, portals and large-scale web applications for multiple clients.
Redesigned sites to enhance navigation and improve visual appeal.
Designed visual and graphic images to use on multiple platforms.
Conducted backups of Web files to local directories to prevent data loss.
Pitched ideas, developed concepts and produced online content to develop brand content.
Planned shoots, scheduled talent and oversaw set up for filming.
Created broadcasting, advertisement and film content.
Completed all post-production tasks, including quality assurance reviews, editing videos and adding graphics.
Proactively identified and solved complex problems impacting producers and project direction.
Conducted production meetings each month to discuss project status, objectives and related concerns.
Generated digital image files for use in digital and traditional printing.
Directed advertisement, banner and signage projects from concept to final delivery.
Worked with customers to present mockups and collect information for adjustments.
Developed engaging marketing and promotional advertisements to generate sales revenue and grow customer base.
Prepared branding packages for point of sale displays, promotional materials and product packaging.
Formatted print and web application designs for projects with varying specifications.
Maintained company websites updating with new products and corporate announcements as necessary.
Used Software photoshop & adobe ilustrator to create images and layouts.

Sr Diagnostic Technician

Jabil Global Services, Mexico

02.2010 - 01.2014

Worked both independently and with crews to interpret electrical malfunctions and make repairs quickly to minimize downtime for customers.
Repaired systems, equipment and subassemblies by replacing defective components or line replaceable units.
Reviewed service manuals and schematics while troubleshooting to determine root cause of malfunctioning units.
Assembled test fixtures to assimilate circuits in final product.
Operated and maintained computerized automated test equipment and special equipment test devices.
Performed diagnostics and testing to locate root causes and resolve issues for optimal performance.

Education

Bachelor of Science - Computer Systems Engineering

Universidad Valle Del Bravo, Reynosa, Mexico

12.2010

Skills

Problem Replication
Troubleshooting and Diagnostics
Computer Configurations
Application Software Testing
Preventive Maintenance
Software Feature Demonstrations
Hardware Configuration
System Upgrades
Printers and Peripherals Installation
Software Installation
Equipment Programming
Equipment Configuration
Problem Diagnostics
Campaign Development
Data Analysis
Originality and Creativity
Promotional Material Development
Product Advertisements
Product Features Highlights
Front-End Skills: HTML, CSS
Content Creation Tools

User Experience Design
Responsive Web Design
Design Software: Sketch, Invision, Photoshop
CMS Platforms
Social Media
WordPress Proficiency
Website Maintenance
Music and Sound Editing Software
Shot and Scene Planning
Crew Work Coordination
Film and Recording Review
Production Processes
Graphics and Photo Imaging Software
Films and Recordings Direction
Live Broadcast Direction
Problem-Solving
Animation and Motion Graphics
Video Lighting and Sound
Webcasting and Podcasting
Marketing and Distribution

Languages

English

Professional

Spanish

Native/ Bilingual

Timeline

Computer Technician and Media Director - The Journey Church

01.2017 - Current

Sr Diagnostic Technician - Jabil Global Services, Mexico