Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Hi, I’m

Jorge Burgos

Jorge Burgos

Summary

Seasoned Field Technician and Maintenance Supervisor with a proven track record at Starwood Hotels, enhancing team productivity by over 30% through expert equipment maintenance and professional communication. Skilled in workplace safety and technical support, I excel in driving projects to completion while fostering strong team and client relationships.

Overview

21
years of professional experience
1
Certification
2
Languages

Work History

Stalmic Distributors

Field Technician
05.2023 - Current

Job overview

  • Communicated with supervisor to report progress, discuss issues and seek guidance.
  • Kept detailed records of field measurements and data.
  • Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
  • Minimized potential hazards through adherence to safety guidelines during all field assignments.
  • Collaborated with other field technicians to resolve complex technical issues.
  • Identified potential problems and prevented equipment failure through performing regular equipment inspections.
  • Prepared and submitted reports to document work performed and provide progress updates to management.
  • Assisted in training new hires on company protocol, increasing overall productivity within the department.
  • Delivered high-quality work by diligently following standard operating procedures.
  • Supported team members in addressing challenging technical issues, sharing expertise and knowledge when needed.
  • Improved system performance by conducting regular maintenance and troubleshooting of equipment in the field.
  • Calibrated new and existing equipment for optimal performance.
  • Communicated with customers to provide updates, gather information and resolve issues.
  • Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
  • Ensured optimal performance of critical systems through routine inspections, adjustments, and repairs as needed.
  • Exceeded client expectations with excellent communication skills, keeping them informed throughout the entire resolution process.
  • Increased overall efficiency with thorough documentation of completed tasks, diagnostic results, and recommendations for improvements.
  • Maintained detailed inventory records for parts used during repairs, aiding efficient supply chain management.
  • Safeguarded data integrity by conducting regular backups and adhering to strict security protocols during field operations.
  • Read and interpreted technical manuals and schematics to understand systems design and operations.
  • Streamlined processes by developing and implementing new procedures for equipment testing and maintenance.
  • Worked with diverse types of weather and ground conditions.
  • Tested systems, noting issues and completing preventive maintenance.
  • Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
  • Cleaned stains from fabric or garments using spray guns and cleaning fluid.

Peter Island

Assistant Chief Engineer
05.2007 - 01.2009

Job overview

  • Developed budgets and project plans considering costs for time and materials.
  • Enhanced team productivity by providing ongoing training and support for engineering staff members.
  • Established procedures for corrective and preventive maintenance.
  • Optimized performance of facility machinery through calibration and repairs.
  • Developed strong relationships with suppliers leading to better contract negotiations for services and materials procurement.
  • Conducted thorough inspections to maintain safety standards and compliance with local regulations.
  • Implemented environmentally friendly initiatives leading to significant waste reduction and recycling efforts within the facility.
  • Reduced company expenditures and loss by implementing proactive maintenance procedures.
  • Increased equipment lifespan by performing regular preventative maintenance tasks on electrical, mechanical, and HVAC systems.
  • Collaborated with management in creating long-term plans for building improvements and renovations.
  • Managed budgets effectively, prioritizing essential repairs and upgrades to optimize resources allocation.
  • Managed staff of 25 and determined workloads and schedules.
  • Acted as liaison between ship's captain and shore personnel to maintain schedules and budgets and to operate ship safely and efficiently.
  • Performed daily log updates and generated reports for supervisors.

Starwood Hotels

Maintenance Supervisor
03.2003 - 02.2005

Job overview

  • Coordinated preventative maintenance schedules, verifying equipment safety and function.
  • Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
  • Supervised 56 employees and scheduled shifts.
  • Supervised a team of technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
  • Increased productivity by reducing downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.
  • Managed inventories of spare parts and tools to ensure the availability of necessary resources for timely repairs.
  • Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
  • Facilitated strong communication between maintenance personnel and other departments to ensure seamless coordination during planned outages or emergency situations.
  • Enhanced safety standards through regular staff training sessions, hazard assessments, and ensuring compliance with OSHA regulations.
  • Tracked and managed department costs for good budget adherence.
  • Promoted continuous improvement by encouraging staff to suggest innovative ideas for process enhancements and cost-saving initiatives.

Education

Instituto De Banca Y Comercio - San Juan
San Juan, PR

Associate of Arts from Culinary Arts
2011

University Overview

Mech-Tech College
Caguas, PR

Associate of Science from Electromechanical Engineering Technologies
06.1998

University Overview

Skills

  • Field Operations
  • Workplace Safety
  • Professional Communication
  • Data Collection
  • Technical Support
  • Network Connectivity
  • Interpersonal and written communication
  • Safety Management
  • Materials Management
  • Equipment Maintenance
  • Hardware Repair
  • Diagnostic Testing
  • System Upgrades

Certification

  • Digi Ai Wrappers Training - 2024

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Field Technician
Stalmic Distributors
05.2023 - Current
Assistant Chief Engineer
Peter Island
05.2007 - 01.2009
Maintenance Supervisor
Starwood Hotels
03.2003 - 02.2005
Instituto De Banca Y Comercio - San Juan
Associate of Arts from Culinary Arts
Mech-Tech College
Associate of Science from Electromechanical Engineering Technologies
Jorge Burgos