Jorge I Bueno Grandales
Katy,TX
Summary
Highly-motivated and hardworking employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Seasoned installation and repair technician setting up, configuring and maintaining diverse telecommunications systems. Excellent relationship-building and problem-solving skills with demonstrated success in working both alone and as part of team. Good communicator, responsible and prioritizer.
Overview
17
17
years of professional experience
Work History
Premises Technician
AT&T Communications
Houston, TX
06.2009 - Current
- Inspected premises for security breaches and safety hazards.
- Assisted in the installation of new internet wiring, outlets, switches and network equipment
- Ensured that all safety protocols were followed while performing maintenance tasks.
- Positioned and terminated cables and wiring.
- Efficiently repaired and installed equipment.
- Troubleshot equipment, tracing faults and completing skilled repairs.
- Followed up with customers to ensure quality work.
- Provided installation, service and maintenance for broadband internet and digital telephone service.
- Measured, cut, spliced and installed wires and cables.
- Read and interpreted technical documentation in order to accurately configure equipment.
- Identified opportunities to improve use and functionality of customers systems and provided recommendations.
- Climbed poles and ladders to install, maintain or inspect equipment.
- Demonstrated equipment to customers and explained use, responding to inquiries or complaints.
Assistant Mechanical Engineer
Lincoln Machinery Consultant
Houston , TX
03.2007 - 04.2009
- Assisted in the development of mechanical systems for new products.
- Developed detailed drawings and specifications for mechanical parts and assemblies.
- Performed stress analysis calculations for various components and systems.
- Developed installation instructions for newly designed mechanical systems.
- Ensured compliance with safety regulations when designing mechanical systems.
- Identified opportunities for improvements in existing processes or designs.
- Maintained accurate records of all engineering activities related to a project or process improvement initiative.
- Performed maintenance tasks on existing machinery as needed.
- Participated in regular meetings with other engineers to discuss best practices in design optimization.
- Eliminated machine defects by recommending operational adjustments.
- Researched, designed and installed mechanical products or equipment to meet requirements.
- Tested prototypes to ensure they meet design specifications.
- Provided technical support to other engineers regarding mechanical designs.
- Worked closely with production personnel to troubleshoot issues with machines or equipment.
Education
Mechanical Engineering - Rotation Equipments
Academia Naval
La Habana, CubaSkills
- Customer Service Experience
- Network configuration
- Copper, fiber optic and electrical wiring
- Educating customers
- Device Installation with safety practices
- Software Upgrades
- Analytical Skills
- Continuous Improvement
- Troubleshooting, diagnosis and repair
- Team Collaboration
- Effective Communication, fluent in Spanish and English
- Problem-solving abilities
- Adaptability and Flexibility
Timeline
Premises Technician
AT&T Communications
06.2009 - Current
Assistant Mechanical Engineer
Lincoln Machinery Consultant
03.2007 - 04.2009
Mechanical Engineering - Rotation Equipments
Academia Naval