Jorge J. Landaeta Zambrano
Hollywood,FL
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
14
14
years of professional experience
Work History
Remodeling Crew Member
LSP REMODELING LLC
10.2023 - Current
- Provided excellent customer service by addressing client concerns promptly and professionally.
- Developed expertise in various remodeling techniques, allowing for greater versatility on job sites.
- Contributed to a positive work environment by fostering strong relationships with fellow crew members and supervisors.
- Enhanced customer satisfaction by providing high-quality remodeling services for various residential projects.
Owner
RDP Services
07.2015 - Current
- National transport and Courier company.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Regional Sales Manager
GSM
01.2013 - 07.2015
- Expanded market of Samsung devices share within the region by identifying growth opportunities and collaborating with cross-functional teams.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
Cell Phone Technician
Celltech
03.2010 - 12.2012
- De-soldered and re-soldered connections between parts and motherboard.
- Provided exceptional customer support by answering queries related to device functionality and usage tips.
- Specialized in repairing [Type] phones and frequently worked on other manufacturer models.
- Educated customers on proper device care and usage to minimize future repairs or malfunctions.
- Implemented a system for tracking repair progress, enhancing communication between technicians and customers throughout the process.
Education
Bachelor of Engineering Technology - Informatics
Universidad Latina De Panama
Panama05.2013
Skills
- Hardware and software installation
- Troubleshooting
- User Support
- Technical Support
- Drywall Installation
- Flooring Installation
- Tile Installation
- Time Management
- Verbal and written communication
- Sales Techniques
- Sales management
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Remodeling Crew Member
LSP REMODELING LLC
10.2023 - Current
Owner
RDP Services
07.2015 - Current
Regional Sales Manager
GSM
01.2013 - 07.2015
Cell Phone Technician
Celltech
03.2010 - 12.2012
Bachelor of Engineering Technology - Informatics
Universidad Latina De Panama
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