JORGE L. AVILES
GARLAND
Summary
Qualified Executive Housekeepe with proven ability to manage housekeeping operations efficiently. Demonstrated success in maintaining high standards of cleanliness and guest satisfaction. Known for enhancing team productivity and addressing evolving needs of hospitality environment.
A hospitality professional prepared for leadership roles in housekeeping management. Proven track record of enhancing guest satisfaction and operational efficiency. Reliable team collaborator with focus on achieving results and adapting to changing requirements. Skilled in staff training, inventory management, and quality control.
Overview
20
20
years of professional experience
Work History
Executive Housekeeper
Hilton Dallas Park Cities
01.2024 - 04.2025
- Overseeing day to day Operations
- Working with all housekeeping and Laundry Associates. Establishing day to day training to achieve guest satisfaction.
- Planning accordingly week to Week deep cleaning projects to achieve optimums results. Month to Month planning for Q A.
- The year 2024 we received a sore of 99.98 for QA on cleanliness inspection
- we have also succeed in moving TripAdvisor racking from 68 to 45 since 2024.
- Establishing one on ones with all staff to achieve Employee satisfaction.
- Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties.
- Increased productivity levels by implementing time-saving strategies such as enhanced scheduling methods or task prioritization techniques.
- Conducted regular inspections of guest rooms and common areas, ensuring adherence to established quality standards.
Director of Housekeeping
Sheraton Dallas North By the Galleria
05.2012 - 12.2023
- Oversee day to day Operations for properties.
- Work closely with all associates to perform well above production.
- Designing training, to Cross train housekeeping associates
- Schedules
- Perform daily inspections inventory twice monthly, & order all supplies.
- Control expenses, budget control
- Continue training to exceed guest expectation
Housekeeping Manager
Court Yard / FairField Market Center Dallas TX
08.2008 - 05.2012
- Oversee day to day Operations
- Work closely with all associates to perform well above production.
- Designing training, to Cross train housekeeping associates
- Schedules
- Perform daily inspections inventory twice monthly, & order all supplies.
- Control expenses not to exceed budget.
- Continue training to exceed guest expectation
Housekeeping Manager
Double Tree Hotel Dallas, TX
08.2005 - 08.2008
- Oversee the day to day Operations
- Work closely with all associates to perform well above production.
- Designing training to Cross train housekeeping associates
- Schedules
- Perform daily inspections inventory twice monthly, & order supplies.
- Control expenses not to exceed budget.
Education
High School Diploma -
Berkner High School
Richardson, TX01.1996
Skills
- Task delegation
- Inventory control
- Staff scheduling
- Health and safety regulations
- Staff training and development
- Chemical handling
- Staff management
- Waste management
- Quality assurance
- Policy enforcement
- Recruiting and interviewing
- Cost control
Hobbies and Interests
Spend as much time as I can with my family, go parks, games, and dancing
Languages
Spanish
Full Professional
English
Professional Working
Timeline
Executive Housekeeper
Hilton Dallas Park Cities
01.2024 - 04.2025
Director of Housekeeping
Sheraton Dallas North By the Galleria
05.2012 - 12.2023
Housekeeping Manager
Court Yard / FairField Market Center Dallas TX
08.2008 - 05.2012
Housekeeping Manager
Double Tree Hotel Dallas, TX
08.2005 - 08.2008
High School Diploma -
Berkner High School
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