Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving goals and working closely with principles, family and decision-makers for their various needs. Seeking a long term Estate Manager position in a highly respectful, organized, and professional work environment.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Private Estate Property Manager
MIHT
02.2022 - Current
Oversee daily management of large estate in Ft Lauderdale, Fl
Managed fluctuating staff of approximately 15 full time employees for all departments including Property Management, Food and Beverage, Housekeeping, Maintenance, Landscaping, Nursing, Education, Child Care.
Managed fluctuating number of properties, approximately 10, including waterfront homes, apartments, storage, warehouses, commercial buildings.
Managed routine maintenance tasks and construction projects with array of vendors and contractors to include new 3.5 million dollar residential construction project
Oversees scheduling and logistics of principal, guests, and staff
Worked closely with principal, extended family, and employees on all aspects of estate to obtain approvals, advising, and reports
Collaborated with finance manager to determine annual budgets, financing for projects, and staff
Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes
Conducted regular inspections of both interior and exterior of properties for damage
Implemented and enforced policies and procedures to maintain properties to highest standards
Monitored and tracked payments and expenses, providing timely and accurate financial reports
Facilities Coordinator
Jackson Health Systems
08.2015 - 04.2021
Responsible for maintaining all plant operations within 5 million square feet of health care facility
Performs monthly, quarterly, and annually preventive maintenance on all plant operations equipment
To include AHU & FCU units, Ice machines, Fire extinguishers, Fire/smoke penetrations, fire/life/safety etc.
ACHA Certifications and annual inspections.
Built relationships with vendors and contractors to support timely and cost-effective services
Conducted regular facility inspections to identify repair needs or improvements
Managed and coordinated all facilities maintenance and repair projects within time and budget constraints
Defined and coordinated preventative maintenance plans to support longevity of facility systems and equipment
Facilities Area Technician
ABM Industries & CBRE
03.2011 - 07.2015
Responsible for identifying, repairing, supervising and maintaining 45 facilities for JP Morgan
Chase Banks in Miami metro area
Duties included repairing general plumbing, general electricity, HVACs, and any other maintenance or service related issues within properties.
Performed troubleshooting and diagnosis on malfunctioning equipment
Inspected equipment to identify areas of wear or causes of malfunctions
Maintained compliance with regulatory standards and safety requirements
Observed equipment operation to diagnose and troubleshoot reported issues
Tested components and systems to evaluate performance and identify concerns
Completed job reports and logs immediately following service calls
Mentored junior technicians in maintenance, repair and reporting duties
Performed complex mechanical alignments and equipment calibration to meet quality standards
Drafted preventive maintenance schedule to support equipment longevity
Territory Sales Manager
General Electric Modular Space
09.2006 - 03.2011
Responsible for business development in modular building sales to include, local government, public or private education, commercial, construction and export industries
Performed presentations during events and attended local business networking functions to increase brand recognition
Increased contract leases and in-fleet sales by 85% and export sales by 115%
Awarded for achieving extended quota in 2007 and highest sales increase in 2008.
Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts
Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals
Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations
Grew businesses by adopting market expansion strategy to serve different customer needs
Forecasted sales and established processes to achieve sales objectives and related metrics
Motivated and mentored sales employees to enhance presentation, negotiation and customer relations abilities
Asst. Store Manager & Showroom Manager
Home Depot – Expo Design Center
10.2001 - 09.2006
Responsible for business development of sales within high end home design company
Generated total volume of $6.5 million in annual sales revenue by developing, training, and coaching 15 associates to meet and exceed excellent customer service standards
Awarded best appliance sales team in entire State of
Florida.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
Walked through store areas to identify and proactively resolve issues negatively impacting operations
Maintained positive customer relationships by responding quickly to customer service inquiries
Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings
Created and maintained safe and secure work environments for employees
Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings
Provided weekly work schedules to employees to accommodate business demands and vacation requests
Trained new employees on proper protocols and customer service standards
Property Maintenance - Private Estate at J. Turvy (3 Summers @ Air BnB) & T. Moore (current @ Private Location)Property Maintenance - Private Estate at J. Turvy (3 Summers @ Air BnB) & T. Moore (current @ Private Location)