Jorge Luis Duran Pena
Bethlehem,PA
Summary
Organized warehouse team member productive in high-volume environments. Reliable in maintaining accurate inventory records and optimized storage spaces. Skillfully troubleshoots and maintains material handling equipment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Manager
Hardware Gomez Liquet
Las Matas De Santa Cruz, Dominican Republic
09.2021 - 04.2024
- Processed cash and credit transactions accurately at checkout counter.
- Demonstrated expertise in hardware products and services to customers.
- Educated customers on features and benefits of various products available in the store.
- Trained new employees on sales floor procedures and protocols.
- Coordinated with vendors regarding stock deliveries and issues.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Liquor Store Clerk
Trapiche Liquor Store
Santiago, Dominican Republic
05.2021 - 08.2021
- Reviewed driver's licenses and other forms of ID to ensure proof-of-age, refusing sales to anyone under 21.
- Took payment for purchases by cash, credit, debit and personal check and provided correct change.
- Complied with strict liquor sales laws to control store liability and protect minors from access to alcohol.
- Kept till neat and accurate and secured large bills in safe to minimize losses from theft.
- Executed promotional activities such as setting up displays, placing signs, and tagging merchandise for sale or clearance.
- Received deliveries from vendors and verified accuracy of order against invoice.
- Operated cash register accurately to process customer payments.
- Tracked sales data using POS systems to identify trends in customer buying patterns.
Supervisor of Sales
Incote
Santiago, Dominican Republic
10.2019 - 08.2020
- Supported sales team by monitoring daily operations and providing information and procedural guidance to staff.
- Supported team members by assisting in upselling products and services and closing sales with customers.
- Supported business performance targets to drive improvements in sales and customer satisfaction levels.
- Generated effective sales strategies and taught new employees company's procedures and policies.
- Collaborated with management and executives and made strategy recommendations based on insights into sales operations.
- Conducted regular team meetings to discuss goals and progress.
Warehouse Associate
Provisiones Del Cibao
Santiago, Dominican Republic
11.2017 - 09.2019
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Received deliveries, scanned packages, and updated orders in internal database.
- Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
- Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.
- Maintained a safe working environment by adhering to safety protocols and guidelines.
- Assisted in loading finished goods onto delivery vehicles as required.
- Labeled containers correctly for product identification purposes.
- Monitored stock levels and reordered supplies when necessary.
- Unloaded materials from trucks using forklifts and pallet jacks.
Education
High School Diploma -
Liceo Secundario Pedro Antonio Pimentel
Dominican Republic 06-2017
Skills
- Sales Tracking
- Warehouse Operations
- Material Handling
- Order Fulfillment
- Sales assistance
Certification
- Distribution Channel Analyst
- Sales Administration Assistant
- External seller
Timeline
Sales Manager
Hardware Gomez Liquet
09.2021 - 04.2024
Liquor Store Clerk
Trapiche Liquor Store
05.2021 - 08.2021
Supervisor of Sales
Incote
10.2019 - 08.2020
Warehouse Associate
Provisiones Del Cibao
11.2017 - 09.2019
High School Diploma -
Liceo Secundario Pedro Antonio Pimentel