Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jorge Luis Guzman Lopez

New York

Summary

Personable and organized professional with talent for fostering teamwork and motivating team members to achieve common goals. Possesses strong problem-solving abilities and effective communication skills essential for driving team performance and project completion. Committed to creating collaborative atmosphere to enhance productivity and deliver impactful results.

Overview

8
8
years of professional experience

Work History

Resident Specialist

Supportive Concepts For Families Inc.
03.2022 - 07.2024
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.

Caregiver

Caring Matters Home Care
09.2021 - 03.2022
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted patients with self-administered medications.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.

Auditor and Supervisor

Veltrex Del Cibao (Unlimited Vacation Club).
02.2016 - 09.2019
  • Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
  • Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
  • Planned and executed follow-up audits at appropriate intervals.
  • Followed established auditing processes to meet internal and regulatory requirements.
  • Resolved escalated customer issues, ensuring a positive outcome for both the guest and the organization.
  • Handled billing information over phone.
  • Provided customers with information about availability and pricing.
  • Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
  • Identified discrepancies in financial documents, investigated causes and proposed solutions.
  • Researched and resolved costumers issues.

Education

Tourism And Hotel Managment -

Universidad Catolica Nordestana (UCNE)
San Francisco De Macoris, Dom. Rep
03.2015

Skills

  • Strong communication skills
  • Conflict de-escalation
  • Teamwork and collaboration
  • Problem-solving
  • Multitasking Abilities
  • Organizational skills
  • Team leadership
  • HIPAA compliance
  • Adaptability and flexibility
  • Mental health awareness
  • Safety standards and compliance
  • Relationship building

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Resident Specialist

Supportive Concepts For Families Inc.
03.2022 - 07.2024

Caregiver

Caring Matters Home Care
09.2021 - 03.2022

Auditor and Supervisor

Veltrex Del Cibao (Unlimited Vacation Club).
02.2016 - 09.2019

Tourism And Hotel Managment -

Universidad Catolica Nordestana (UCNE)

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Jorge Luis Guzman Lopez