Personable and organized professional with talent for fostering teamwork and motivating team members to achieve common goals. Possesses strong problem-solving abilities and effective communication skills essential for driving team performance and project completion. Committed to creating collaborative atmosphere to enhance productivity and deliver impactful results.
Overview
8
8
years of professional experience
Work History
Resident Specialist
Supportive Concepts For Families Inc.
03.2022 - 07.2024
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
Caregiver
Caring Matters Home Care
09.2021 - 03.2022
Assisted clients with activities of daily living, promoting independence and quality of life.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Built strong relationships with clients to deliver emotional support and companionship.
Assisted patients with self-administered medications.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Auditor and Supervisor
Veltrex Del Cibao (Unlimited Vacation Club).
02.2016 - 09.2019
Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
Planned and executed follow-up audits at appropriate intervals.
Followed established auditing processes to meet internal and regulatory requirements.
Resolved escalated customer issues, ensuring a positive outcome for both the guest and the organization.
Handled billing information over phone.
Provided customers with information about availability and pricing.
Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
Identified discrepancies in financial documents, investigated causes and proposed solutions.
Researched and resolved costumers issues.
Education
Tourism And Hotel Managment -
Universidad Catolica Nordestana (UCNE)
San Francisco De Macoris, Dom. Rep
03.2015
Skills
Strong communication skills
Conflict de-escalation
Teamwork and collaboration
Problem-solving
Multitasking Abilities
Organizational skills
Team leadership
HIPAA compliance
Adaptability and flexibility
Mental health awareness
Safety standards and compliance
Relationship building
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Resident Specialist
Supportive Concepts For Families Inc.
03.2022 - 07.2024
Caregiver
Caring Matters Home Care
09.2021 - 03.2022
Auditor and Supervisor
Veltrex Del Cibao (Unlimited Vacation Club).
02.2016 - 09.2019
Tourism And Hotel Managment -
Universidad Catolica Nordestana (UCNE)
Similar Profiles
Kiera ZongKiera Zong
Residential Specialist at Supportive Concepts for Families Inc.Residential Specialist at Supportive Concepts for Families Inc.
Human Resource Business Partner/ Regional Director at Supportive Concepts for Families, Inc.Human Resource Business Partner/ Regional Director at Supportive Concepts for Families, Inc.