Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jorge Luis Guzman Lopez

New York

Summary

Personable and organized professional with talent for fostering teamwork and motivating team members to achieve common goals. Possesses strong problem-solving abilities and effective communication skills essential for driving team performance and project completion. Committed to creating collaborative atmosphere to enhance productivity and deliver impactful results.

Overview

8
8
years of professional experience

Work History

Resident Specialist

Supportive Concepts For Families Inc.
03.2022 - 07.2024
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.

Caregiver

Caring Matters Home Care
09.2021 - 03.2022
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted patients with self-administered medications.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.

Auditor and Supervisor

Veltrex Del Cibao (Unlimited Vacation Club).
02.2016 - 09.2019
  • Provided detailed documentation on audit findings, facilitating swift corrective action when necessary.
  • Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
  • Planned and executed follow-up audits at appropriate intervals.
  • Followed established auditing processes to meet internal and regulatory requirements.
  • Resolved escalated customer issues, ensuring a positive outcome for both the guest and the organization.
  • Handled billing information over phone.
  • Provided customers with information about availability and pricing.
  • Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
  • Identified discrepancies in financial documents, investigated causes and proposed solutions.
  • Researched and resolved costumers issues.

Education

Tourism And Hotel Managment -

Universidad Catolica Nordestana (UCNE)
San Francisco De Macoris, Dom. Rep
03.2015

Skills

  • Strong communication skills
  • Conflict de-escalation
  • Teamwork and collaboration
  • Problem-solving
  • Multitasking Abilities
  • Organizational skills
  • Team leadership
  • HIPAA compliance
  • Adaptability and flexibility
  • Mental health awareness
  • Safety standards and compliance
  • Relationship building

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Resident Specialist

Supportive Concepts For Families Inc.
03.2022 - 07.2024

Caregiver

Caring Matters Home Care
09.2021 - 03.2022

Auditor and Supervisor

Veltrex Del Cibao (Unlimited Vacation Club).
02.2016 - 09.2019

Tourism And Hotel Managment -

Universidad Catolica Nordestana (UCNE)
Jorge Luis Guzman Lopez